We are looking for a motivated and detail-oriented Assistant IT Technician to join our team. If you are passionate about technology and problem-solving, we want to hear from you!
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Information Technology
- Closing Date: 2026-06-19
Key Responsibilities
- Technical Support: Responding to user requests, diagnosing hardware/software faults, and solving technical issues.
- Hardware/Software Installation: Setting up new computers, installing software, upgrading systems, and maintaining peripherals like printers and cabling.
- System Maintenance: Ensuring computers run efficiently through routine maintenance, updates, and security checks.
- Network Administration: Assisting with network configuration, troubleshooting, and managing user accounts.
- Documentation: Maintaining records of issues and solutions in a tracking system, and updating knowledge bases.
Requirements
- Technical Knowledge: Strong understanding of computer systems, networks, and operating systems.
- Certifications: Certificate, Diploma or more in IT (preferably software engineering).
- Problem-Solving: Ability to diagnose and fix complex technical problems under pressure.
- Communication: Skills for training users on new software and explaining technical issues simply.
- Minimum of 1 year working experience.
How to Apply
CANDIDATES MEETING THE ABOVE REQUIREMENTS SHOULD SEND THEIR CV AND CERTIFICATES TO: recruitment@agrifeed.co.bw
About the Company
Agrifeed is a well-established company operating within Botswana's vital agricultural industry. It has earned a reputation as a trusted name, dedicated to serving the needs of the sector through its offerings. The company provides a comprehensive range of quality agricultural products to support farmers and businesses. With multiple branches strategically located across Botswana, Agrifeed ensures widespread accessibility and consistent supply for its clientele. This extensive operational footprint highlights its commitment to fostering agricultural development and growth within the country.
Trusted for quality agricultural products across Botswana.
Website: https://agrifeed.co.bw/
Frequently Asked Questions
What qualifications are typically required for an Assistant IT Technician role in Botswana?
Most employers, including those in the agricultural sector, look for a Diploma or Certificate in IT, Computer Science, or a related field. Practical experience or certifications like CompTIA A+ are highly advantageous for demonstrating foundational skills.
What are the typical daily responsibilities of an Assistant IT Technician at a company like AGRIFEED?
You'll primarily provide first-level technical support, troubleshoot hardware/software issues for staff, and assist with network maintenance. This often includes setting up new equipment, performing routine system checks, and documenting IT incidents.
What is the typical work culture and what are the expectations for an IT role in Botswana?
Botswana work culture values respect, punctuality, and a strong work ethic, even in tech roles. Employers expect adaptability, strong problem-solving skills, and a willingness to learn and work collaboratively within a team.
What are the potential career progression opportunities for an Assistant IT Technician in Botswana?
With experience and further training, an Assistant IT Technician can progress to an IT Technician, Network Administrator, or System Administrator role. Specialised certifications in areas like cybersecurity or cloud computing can also open new doors for growth within the IT sector.
What kind of benefits can a full-time Assistant IT Technician expect in Botswana?
Full-time employees in Botswana typically receive statutory benefits like annual leave and sick leave. Many reputable companies also offer medical aid contributions and participation in a pension fund, though these can vary by employer.
What's the best way to apply for IT roles in Botswana, and what do employers like AGRIFEED look for in candidates?
Applications are usually submitted online through company websites or job portals, requiring a detailed CV and cover letter tailored to the specific role. Employers seek candidates with strong technical aptitude, good communication skills, and a proactive attitude towards problem-solving.