Dulini is renowned for delivering exceptional luxury safari experiences through sincere hospitality, impeccable service and elegant safari lodges. We are seeking a passionate, energetic and service-driven Assistant Lodge Manager to join our team at Dulini Daunara, Botswana. This exciting live-in position will support both the Front of House and Back of House Lodge Managers, ensuring world-class guest experiences while maintaining the highest operational, maintenance and service standards.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-07-31
Key Responsibilities
- Deliver exceptional guest service from arrival to departure.
- Host guests and ensure memorable luxury safari experiences.
- Coordinate daily lodge operations and departmental activities.
- Supervise and mentor lodge staff while maintaining high service standards.
- Assist with stock control, procurement and administration.
- Conduct lodge inspections and ensure compliance with company SOPs.
- Support facilities management, preventative maintenance and infrastructure upkeep.
- Coordinate maintenance of camp equipment, vehicles, generators, boats and utilities.
- Promote health, safety and environmental best practices.
Requirements
- Hospitality qualification (advantageous).
- Previous experience in a luxury safari lodge environment preferred.
- Strong leadership, communication and interpersonal skills.
- Excellent command of spoken and written English.
- Computer literacy (Excel, Word and Outlook).
- Valid driver’s licence.
- Ability to work confidently across both guest services and operational/maintenance functions.
- Friendly, professional and passionate about creating exceptional guest experiences.
Salary
Competitive market-related salary (based on qualifications and experience)
How to Apply
Apply by email: recruitment@dulini.com
Frequently Asked Questions
What qualifications and experience are typically required for an Assistant Lodge Manager role in Botswana's hospitality industry?
Candidates usually need a diploma or degree in Hospitality Management or a related field, coupled with practical experience in lodge operations, guest services, or F&B management. Strong leadership skills and a proven track record in a similar luxury lodge environment are highly valued by employers.
What are the common day-to-day responsibilities for an Assistant Lodge Manager in a lodge setting in Botswana?
Daily duties typically involve overseeing lodge operations, assisting with guest relations and ensuring service standards are met, and supporting staff management and training. You would also help with administrative tasks, inventory control, and maintaining lodge facilities to ensure a seamless guest experience.
What is the typical work culture and what are the key expectations for an Assistant Lodge Manager in a Botswanan lodge environment?
The work culture often emphasizes teamwork, adaptability, and a strong focus on providing exceptional guest experiences in a unique natural setting. Expectations include professionalism, a proactive attitude, and often a willingness to live and work in remote areas with long, flexible hours.
What are the realistic career progression opportunities for an Assistant Lodge Manager within Botswana's hospitality sector?
Successful Assistant Lodge Managers can often progress to a Lodge Manager position, overseeing an entire property. Further growth paths may include roles in cluster management, operational management for a group, or specializing in areas like F&B or conservation tourism.
What kind of benefits package can an Assistant Lodge Manager typically expect in a Botswanan lodge, particularly regarding leave and medical aid?
Standard benefits often include paid annual leave and, for remote lodges, usually accommodation and meals are provided as part of the package. Contributions towards medical aid and pension schemes vary significantly between employers and are usually discussed during the offer stage.
How should one best apply for an Assistant Lodge Manager position in Botswana, and what do employers generally look for in candidates?
A comprehensive CV and a compelling cover letter highlighting relevant experience, leadership skills, and a passion for hospitality and conservation are essential. Employers in Botswana value candidates with stable work histories, excellent interpersonal skills, and often previous experience in remote lodge environments.
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