ATTORNEY LIAISON CONSULTANT – Fnb Botswana 992 views

Key Responsibilities

• Act as the central liaison between the Bank and appointed attorneys, auctioneers, tracers, and related external partners.
• Maintain professional communication channels and ensure all instructions, updates, and feedback are documented and actioned.
• Facilitate regular performance engagements, reviews, and panel meetings.
• Oversee the end‑to‑end litigation process for accounts handed over to attorneys, including issuing instructions, monitoring milestones, and reviewing progress reports.
• Ensure timely movement of matters through summons, judgment, execution, attachment, auction, and post‑sale stages.
• Track compliance with legal recovery procedures and regulatory frameworks.
• Monitor attorney performance against agreed KPIs, turnaround times, and contractual obligations.
• Identify exceptions, non-performance, and delays, and escalate as necessary.
• Ensure that all SLA extension requests, panel appointments, and contract management activities are completed in line with Procurement and Legal requirements.
• Maintain accurate records of attorney instructions, decisions, and litigation outcomes.
• Prepare performance dashboards, monthly reports, and trend analyses for internal stakeholders.
• Ensure all required documentation is uploaded to Swordfish, Sigma, or other relevant platforms.
• Support audit and risk reviews by providing requested evidence, documentation, and process explanations.
• Ensure adherence to the Prescription Act, Administration of Estates Act, Banking regulations, and other governing statutes.
• Address audit findings, implement corrective actions, and ensure ongoing compliance.
• Assist with resolving escalated client matters involving attorneys, settlements, payment arrangements, or disputed legal actions.
• Ensure the Bank’s position is communicated clearly and consistently to attorneys.

Requirements

• Strong knowledge of legal recovery processes and litigation workflows.
• Excellent communication, negotiation, and relationship management skills.
• High attention to detail, analytical thinking, and ability to interpret legal documents.
• Ability to manage multiple stakeholders and prioritise competing deadlines.
• Proficiency in collections systems (e.g., Swordfish, Sigma) and MS Office
• A Degree in Finance, Accounting, Commerce, or Business Management, or related field, is required.
• 3-5 years’ experience in legal collections, litigation support, or attorney/vendor management within a financial institution, law firm, or similar environment.
• Proven experience working with or managing attorney panels, EDCs, tracers, auctioneers, and other legal service providers.
• Practical experience with litigation workflows, including summons, judgment, execution, SIE (Sale in Execution), attachment orders, and auction processes.

How to Apply

REF Code: R46076