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4 days ago
We are Hiring! @mt-s
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Retail
- Closing Date: 2026-09-15
Key Responsibilities
- Not explicitly listed in the image, but implied by the role of Branch Manager (e.g., overseeing operations, managing staff, ensuring sales targets are met).
Requirements
- 3 Year’s retail experience at a middle management level.
- Strong general management skills and commercial acumen.
- Knowledge of MS Word, Excel and Outlook.
- Knowledge of Credit management and related legislation.
- Knowledge of current Labour Law.
- Basic Financial and HR knowledge.
- Experience of disciplinary hearings and investigating.
How to Apply
Apply by email: Kagiso.Mokotedi@furnmartgroup.com; Gao.Pabalelo@furnmartgroup.com
About the Company
Furnmart is a furniture and appliance retailer operating in Botswana, offering a wide range of home furnishings, household appliances, and homeware products. The company serves customers through its stores across Botswana, with its head office based in Gaborone. Furnmart is known for providing affordable pricing alongside credit options, making it easier for customers to furnish their homes. The retailer has established itself as a trusted name in the Botswana retail sector, catering to households seeking quality furniture and appliances. Its product range spans lounge suites, bedroom furniture, kitchen appliances, and general homeware.
Affordable furniture, appliances & homeware across Botswana
Website: https://www.furnmart.co.bw/
Frequently Asked Questions
What qualifications or certifications are typically required for a Branch Manager role in Botswana’s retail sector?
A minimum of a National Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field is commonly expected. Relevant experience in retail management—often 3–5 years—is prioritised over formal qualifications alone, and short courses from institutions like BOCODOL or the Botswana Institute of Development Policy Analysis (BIDPA) on leadership or retail operations add value.
What does a typical day look like for a Branch Manager at a furniture retail store like Furnmart in Botswana?
Daily responsibilities include overseeing sales targets, managing staff rosters and performance, handling customer complaints, conducting inventory checks, and liaising with regional offices on stock replenishment and promotions. Managers also ensure compliance with local regulations such as the Employment Act and Consumer Protection Regulations, and often represent the branch at community events common in towns like Gaborone or Francistown.
How does workplace culture and managerial expectations differ in Botswana compared to other countries?
Respect for hierarchy and relationship-building through personal engagement—such as regular face-to-face check-ins and participation in team lunches—are highly valued. Punctuality and reliability are expected, but flexibility around family obligations (e.g., attending funerals or school events) is often accommodated, provided it aligns with operational needs and is communicated respectfully.
What career progression opportunities exist for Branch Managers in Botswana’s retail industry?
High-performing Branch Managers may advance to Regional Manager, Operations Manager, or Head of Retail roles within larger groups. Some transition into training, procurement, or franchise ownership—especially as Botswana’s retail sector sees growth in SME-led distribution channels and partnerships with local manufacturers.
What benefits are typically offered to Branch Managers in Botswana, and are they standard across employers?
Statutory benefits include 22 days of annual leave, maternity/paternity leave per the Employment Act, and mandatory contributions to the Botswana National Pension Scheme (BNPS). Many medium-to-large retailers also offer medical aid through providers like Medshield Botswana or BONF, though coverage levels and employer contribution percentages vary by company policy and tenure.