BRANCH MANAGER – Sandvik

Key Responsibilities

• Manage and control the sales and accounts of several customers serviced in the region. Identify and resolve account issues.
• Produce and implement an area business plan per customer to grow the business, in consultation with the various stakeholders.
• Build partnerships with customers at all levels of management.
• Network with internal and external customers at all levels.
• Advise customers and provide input into customer business plans
• Continuously liaise with customers on all relevant operational issues. Attend to matters that have been escalated
• Contribute to the forecasting of sales and set sales targets for the region.
• Monitor and control expenditure for the region, as per the approved budget.
• Monitor the sale of products and ensure that this is within an acceptable profit margin and cost of sales to ensure cost efficiencies and profitability.
• Maintain and/or improve the market through monitoring of sales and engagement with customers.
• Identify additional sales and introduce new ideas, products, etc.
• Keep up-to-date on product knowledge to increase the scope of application of equipment and subsequent sales.
• Promote the company image regarding quality service excellence and integrity at all times.
• Provide feedback to product departments, i.e., accurate feedback in respect of equipment needs.
• Develop a marketing strategy for the region inclusive of: Understanding equipment and products that are available in the region; Understanding of competitors’ products and pricing; Performing market analyses and determining market share.
• Manage forecasting and stock accuracy to support sales in the region.
• Manage logistical efficiencies to get products to customers on time.
• Maintain existing relationships with customers at all levels:
• Liaise and negotiate with customers on pricing and logistical requirements;
• Maintain sound customer relationships, including conducting site visits;
• Analyse and keep updated on existing and new products to ensure effective utilization therein.
• Identify new clients and understand product requirements to advise on solutions going forward.
• Develop an information network to keep abreast of competitors’ products and performance.
• Identify in advance the correct stock holding to grow existing and new business.
• Promote the image of the company to align with sound governance practices.
• Negotiate pricing structure with the customer
• Prepare the budget for the region and monitor and report on expenditure against the approved budget.
• Manage the audit process within the region, providing the necessary information to the relevant stakeholders.
• Manage and control the store/warehouse, inclusive of: o Stock control o Compliance with safety and health policy and procedures o Maintenance of the image of the branch o Filing system and safeguarding of documentation.
• Produce bi-weekly and monthly reports on the region, or as and when required.
• Control the management of the branch in a financially sound manner and identify, implement and maintain adequate internal controls.
• Manage the recruitment of subordinates in accordance with HR policy and procedures.
• Manage performance of subordinates through the development of performance agreements and conduct performance reviews.
• Create learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
• Implement talent management and succession planning frameworks.
• Manage sound employee relations in accordance with HR policies and procedures
• Comply with the SMRT SHEQ management system and the Objectives and Targets set.
• Practice the SMRT EHS Policies, Vision, Its Culture and ‘Commitment & Responsibility’.
• Create amongst subordinates a culture about EHS.
• Comply with SMRT EHS Key Performance Indicators
• Resource administration
• Knowledge and Implementation of Standard of Work Procedures
• Application of work standards
• Basic business philosophy
• Business writing
• Sandvik databases
• Ability to create, monitor, and maintain project plans.
• Adhering to relevant project management standards and reporting requirements
• Apply project management skills and principles.

Requirements

• Degree/ Diploma in Mining Engineering
• Formal qualification in business, mining and/or engineering
• Mandarin & English language proficiency
• Basic Computer Literacy
• Mine Overseer certificate of competence will be advantageous
• Knowledge of Sandvik products and/or services and their applications will be an added advantage
• A valid driver’s license
• High sense of identifying and delivering value.
• Goal driven and have a track record of achieving those great results through teamwork and collaboration.
• Excellent communication skills
• Business development and sales experience with demonstrated growth results.
• Demonstrated ability to identify and successfully execute a plan to achieve a desired outcome
• A high level of initiative, drive, and determination to set targets and achieve goals through exceptional levels of customer satisfaction is a key consideration in the selection for this position.

How to Apply

REF Code: R0097882 | Job Code: R0097882