BROKER ACCOUNT EXECUTIVE – Insurance Connect 702 views

Key Responsibilities

• Assess and evaluate insurance applications, collaborating with underwriters on appropriate cover and pricing for identified risks
• Conduct thorough risk analysis to support sound and competitive underwriting decisions
• Manage the end-to-end claims process from initial notification through to timely settlement
• Scrutinise and validate claims documentation, identifying discrepancies and ensuring evidence meets required standards
• Engage professionally with clients, sales representatives, and third-party service providers
• Maintain accurate policy and claims records and prepare management reports
• Ensure full compliance with Botswana insurance regulations and internal governance standards
• Proactively identify process improvements to enhance operational efficiency

Requirements

• Diploma in Insurance, Finance, Business Administration, or a related field.
• Associate Membership with the Insurance Institute of South Africa (IISA) – mandatory.
• IISA Associate Membership – Mandatory
• 3-5 years’ experience in underwriting and/or claims within a recognised insurance environment.
• Sound knowledge of Botswana insurance regulations and the local market landscape.
• Proficiency in Microsoft Office Suite and insurance management systems.
• Strong analytical thinking and sound judgement in risk and claims assessment.
• Exceptional attention to detail and commitment to accuracy.
• Clear and professional written and verbal communication skills.
• High standards of integrity and professionalism.
• Ability to manage competing priorities and consistently meet deadlines.

How to Apply