Organization Name: Okavango Diamond Company (ODC)
Reporting to the Specialist: Control Room, the position will be responsible for monitoring employees, customers and the product by operating and maintaining CCTV system, watching both live and recorded video surveillance footage, reporting incidents or suspicious behaviour and contacting their seniors, when necessary, in adherence with security processes, protocols, policies and procedures.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Security
- Closing Date: 2026-08-02
Key Responsibilities
- Preventing potential security threats by monitoring security surveillance for the live feeds.
- Preventing technical issues that could compromise the effectiveness of the security infrastructure by conducting regular checks on the functionality of CCTV cameras, associated equipment, routine maintenance and troubleshooting.
- Ensuring a comprehensive record of security-related events by documenting and lodging accidents through the CCTV system.
- Enhancing a robust security posture and responding effectively to emerging threats or policy violations by reporting all security breaches ad potential security problems, irregularities and violators of policies and procedures.
- Ensuring a safe, accurate and on time movement of goods during import and export by collaborating with a trustworthy shipment partner for the execution of shipment protocols diligently.
- Securing diamond inventory and preventing losses by adhering to security protocols during movement of people and product through adherence to SOPs.
- Reducing security risks by detecting and noticing emergencies / risks, deterring potential criminals through patrols, observing areas using tactical training and CCTV for surveillance and reporting.
- Ensuring effective cost control and governance compliance by adhering to corporate policies.
- Improving SHEQ compliance by applying standards, following procedures, attending training, and promoting safety awareness.
Requirements
- A BGCSE and a CCTV Operator Certificate.
- 3 years’ CCTV operation experience including experience in a relevant high security and professional environment.
- Strong expertise in the security and movement of diamond products.
- Solid knowledge and understanding of diamond security systems, protocols and access controls.
- A pronounced knowledge of body language and paying attention to detail.
- Security
- Investigations and loss management
- Patrol and Surveillance
- Alarm and Emergency Response
- Rule Enforcement
- Risk Identification & Risk Assessment
- Risk Monitoring and Reporting
- Health and Safety
- Security Policy and Compliance
- Training and Awareness Programs
- Professionalism and Ethics
- Conflict Resolution and Mediation
- Communication and Interpersonal Skills
How to Apply
To apply in confidence, please visit www.peopleconnections.co.bw. Applicants should submit a Cover Letter, Detailed Curriculum Vitae, Certified Academic Certificates and at least three (3) referees. Application documents, including CV, should be in pdf format, merged and uploaded onto the system. For enquiries: Contact 3975917 / 3915503
About the Company
Okavango Diamond Company (ODC) is a leading diamond marketing and sales company wholly owned by the Government of Botswana. Established to maximise the value of the nation's precious resources, ODC plays a pivotal role in the global diamond trade directly from Botswana. It is responsible for selling 50% of the rough diamonds produced by Debswana, a significant joint venture operating within the country. Through its state-of-the-art facilities in Gaborone, ODC ensures that Botswana directly benefits from the sale of its diamonds, fostering economic growth and local development. The company serves as a vital pillar in Botswana's robust and transparent diamond industry.
Unlocking Botswana's Diamond Value
Frequently Asked Questions
What qualifications and certifications are typically required to become a CCTV Operator in Botswana?
Aspiring CCTV Operators in Botswana often need a BGCSE (Botswana General Certificate of Secondary Education) or equivalent, with a focus on relevant technical skills. Certifications in CCTV operation, control room management, or security systems from a recognized institution are highly advantageous. Basic computer literacy and experience with security software are also generally expected.
What are the common day-to-day responsibilities of a CCTV Operator in a security-focused environment in Botswana?
A CCTV Operator monitors multiple camera feeds for suspicious activities, security breaches, and adherence to safety protocols. They are responsible for accurately documenting incidents, communicating effectively with security teams, and ensuring the continuous functionality of surveillance equipment. This role demands constant vigilance and quick, informed decision-making.
What is the typical work culture and what are the key expectations for a CCTV Operator in a Botswana-based security company?
In Botswana, the security sector emphasizes discipline, reliability, and strict adherence to established protocols and procedures. Employers expect high levels of integrity, discretion, and a strong sense of responsibility, often involving shift work to maintain 24/7 surveillance. Professionalism and the ability to work effectively within a team are also highly valued.
What are the realistic career progression opportunities for a CCTV Operator in Botswana?
A CCTV Operator can typically advance to roles such as Senior CCTV Operator, Control Room Supervisor, or even move into broader security management positions. Further training in advanced security systems, risk assessment, or incident management can significantly enhance career prospects within the security industry in Botswana. Dedication and continuous skill development are key for upward mobility.
What kind of benefits, such as leave, medical aid, or pension, can a full-time CCTV Operator typically expect in Botswana?
Full-time CCTV Operators in Botswana usually receive statutory benefits including annual leave, sick leave, and public holidays. Many reputable employers also offer medical aid schemes and contributions to a pension fund. Other benefits may vary but often include life insurance or performance-based incentives.
How should one apply for a CCTV Operator role in Botswana, and what do employers typically look for in candidates?
Applications usually involve submitting a detailed CV and a compelling cover letter outlining relevant experience and qualifications. Employers in Botswana seek candidates with demonstrated vigilance, excellent observation skills, a strong understanding of security protocols, and the ability to operate surveillance technology proficiently. A clean criminal record and positive references are also critical requirements.