CERTIFICATION & RESULTS OFFICER – Botswana Examinations Council

VACANCY 

Botswana Examinations Council (BEC) is mandated under Section 5 of the Botswana Examinations Council Act CAP 58:03 (as Amended by BEC Amendment Act No. 19 of 2020) to manage and conduct examinations and assessment in general education and Technical and Vocational Education and Training (TVET). BEC has developed a new strategy and consequently, a new structure that is aligned to the strategy. The organization wishes to attract into the following positions, results oriented professionals, with solid leadership experience, who are driven by a passion for excellence.

Certification and Results Officer II

Main Purpose of the Job

Organise the distribution and certification of documents, the replacement of lost or damaged certificates, and resolution of customer queries on certificates for levels 1 to 5 on the NCQF. Assist the Executive with result management for all assessments. Supervise the work of the team of subordinates reporting directly to the position.

POSITION REQUIREMENTS

Key Performance Areas

• Undertake the result management and certification process in accordance with set procedures and guidelines of BEC
• Prepare, print and label certificates
• Liaise with Corporate IT for production of certificates as and when the need arises

•Verify and cross-check through procedures and controls in place that certificates are securely distributed to centres
• Store securely and safely certificates and related stationery
• Conduct inventory control of certificates and related stationery
• Process requests for certification of documentation in accordance with laid down procedures, and submit for approval
• Liaise with Finance for processing of fees received in respect of private candidates and charges for replaced certificates and certification of documentation
• Research on ways to improve security features of certificates
• Bring any reported cases of forged certificates or attempts to the attention of the Executive and the Head for immediate action
• Keep an up to date database of all certificates issued and replaced
• Prepare periodic certification reports and submit to the Executive for review

Qualifications and Experience

At least an Advanced Diploma in Educational Management from a recognised institution. A Degree will be an added advantage. If
Diploma: Minimum of four (4) years of relevant post-qualification experience. If Degree: Minimum of two (2) years of relevant
post-qualification experience

Key Competencies

• Communication and interpersonal
• Supervisory
• Networking & relationship building
• Organisational skills (planning, time management, work prioritisation)
• Research, critical thinking, analytical & problem-solving