The Conference Waiter will deliver efficient and professional service during meetings, banquets, and events. This role ensures seamless food and beverage service, setup, and guest support across conferencing, outside catering, accommodation, and the hotel school, maintaining the standards of an upmarket 4-star property.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Food & Beverage
- Closing Date: 2026-06-10
Key Responsibilities
- Event Setup: Prepare conference rooms, banquet halls, and catering areas with proper layout and equipment.
- Food & Beverage Service: Serve meals, snacks, and beverages promptly and professionally.
- Guest Assistance: Provide attentive support to delegates, ensuring satisfaction throughout events.
- Logistics Support: Assist with outside catering deliveries and event coordination.
- Compliance: Maintain hygiene, safety, and service standards in line with 4-star operations.
Requirements
- Hotel Experience: Minimum 2-3 years’ experience as a Waiter in conferencing or banqueting within an upmarket 4-star hotel.
- Skills: Strong communication, teamwork, and organizational abilities.
- Languages: Fluency in English; Setswana or other languages an advantage.
- Professional Grooming: Presentable appearance and adherence to service etiquette.
How to Apply
Instructions: Send your application letter and detailed CV to the email provided. Clearly indicate the job position applied for on the email subject line.
About the Company
The UB Hotel and Conference Centre, an integral part of the University of Botswana, is a leading venue for events and accommodation in Gaborone. Situated on the university's vibrant campus, it provides state-of-the-art facilities for academic conferences, corporate meetings, and various social functions. The centre offers a range of comfortable guest rooms, comprehensive meeting spaces, and professional support services. It plays a crucial role in facilitating knowledge exchange and community engagement, serving both the university and the broader Botswana community with its hospitality offerings.
Premier conferencing and hospitality at the University of Botswana, Gaborone.
Frequently Asked Questions
What qualifications or experience are typically required to become a Conference Waiter in Botswana?
Generally, a BGCSE (Botswana General Certificate of Secondary Education) or equivalent is preferred, along with prior experience in hospitality or customer service. Basic training in food hygiene and service etiquette is highly beneficial and often looked upon favorably by employers.
What are the typical day-to-day responsibilities of a Conference Waiter at a venue like UB Hotel and Conference Centre?
Your main duties involve setting up conference rooms, serving meals and refreshments efficiently during events, and clearing tables afterwards. You will also be responsible for maintaining a clean and presentable service area, ensuring guests have a positive experience.
What can I expect regarding the local work culture and professional expectations for waiters in Botswana's hospitality sector?
Punctuality, a strong work ethic, and respectful communication are highly valued in the Botswanan hospitality industry. Employers expect professionalism, a friendly demeanor, and a readiness to provide excellent service to local and international guests.
What are the realistic career progression opportunities for a Conference Waiter in Botswana?
With dedication and further training, a Conference Waiter can advance to roles such as Senior Waiter, Team Leader, or even Supervisor within the Food & Beverage department. Opportunities for specializing in event coordination or moving into other hotel operations may also arise.
What kind of typical benefits, such as leave or medical aid, can a full-time Conference Waiter expect in Botswana?
Full-time employees typically receive annual leave as per Botswana labour laws, and many employers offer contributions to medical aid schemes. Some larger establishments might also provide pension fund contributions or other staff welfare benefits, though this varies by employer.
When applying for a Conference Waiter role in Botswana, what do employers usually look for in candidates?
Employers in Botswana typically seek candidates with strong interpersonal skills, a clean appearance, and a genuine passion for customer service. Reliability, adaptability to varying event schedules, and the ability to work effectively in a team are also highly valued attributes.