Staffwise is looking for energetic, vibrant graduates to join our growing team as Contact Centre Agents supporting a leading financial services institution.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Customer Service
- Closing Date: 2026-05-22
Key Responsibilities
- Accurately assess and respond to customer enquiries
- Deliver excellent customer service within set guidelines
- Professionally represent the organization at all times
- Provide solutions using your knowledge of products and services
- Escalate complex queries when necessary
Requirements
- Degree in any Business-related field
- Call centre or financial services experience is an an added advantage
- COP certification is required
- Must be willing to work shifts, weekends, and public holidays
How to Apply
To apply, please visit: staffwise.co.bw
About the Company
Staffwise Botswana stands as a prominent, independent recruitment and human resource consulting agency, dedicated to serving organizations across the nation. Based in Gaborone, this established firm offers a comprehensive suite of professional services, including permanent and contract recruitment, talent acquisition, and psychometric assessments. Staffwise also provides specialized HR consulting and efficient payroll services, tailoring solutions to meet specific client needs. Their commitment lies in connecting top-tier talent with leading businesses throughout Botswana. They strive to be a key facilitator in the growth and development of the local job market.
Your trusted partner in talent solutions.
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