Leading and managing the Society’s Corporate Services function, including Human Resources, Administration, Information and Communication Technology (ICT), Public Relations and Marketing, Procurement, Facilities Management and General Administration.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: General Management
- Closing Date: 2026-08-28
Key Responsibilities
- Providing strategic leadership for Corporate Services and ensuring efficient service delivery.
- Managing Human Resource functions including recruitment, onboarding, employee relations, performance management, training and policy implementation.
- Overseeing administration, facilities management and office operations.
- Ensuring effective management and utilisation of ICT resources and systems.
- Providing oversight of the Society’s marketing, branding and public relations initiatives.
- Managing procurement administration and ensuring compliance with procurement policies.
- Developing and implementing corporate policies, procedures and service standards.
- Coordinating corporate planning and reporting within the division.
- Managing budgets for Corporate Services and ensuring prudent utilisation of resources.
- Building productive relationships with regulators, suppliers, service providers and other stakeholders.
- Ensuring compliance with employment legislation, organisational policies and regulatory requirements.
Requirements
- Bachelor’s Degree in Business Administration, Human Resource Management, Finance or a related discipline.
- A minimum of five (5) to eight (8) years relevant experience in corporate services, administration or office management, with at least three years in a management position.
- Strategic Leadership
- People Management
- Decision Making and Problem Solving
- Communication and Interpersonal Skills
- Customer Focus
- Planning and Organising
- Accountability and Integrity
How to Apply
About the Company
Thuto SACCOS Limited is a cooperative financial institution deeply rooted in Botswana, structured to serve its members. Operating as a member-owned entity, it delivers crucial financial services to support the economic well-being of its constituents. Eligibility for membership is specifically extended to employees working for the Government of Botswana and various Parastatals across the nation. This targeted approach ensures that Thuto SACCOS effectively caters to the distinct financial needs of Botswana's public sector workforce.
A cooperative financial institution for Botswana's public sector employees.
Website: https://www.thutosaccos.co.bw/
Frequently Asked Questions
What qualifications and certifications are typically required for a Corporate Services Manager role at a SACCOS like Thuto SACCOS in Botswana?
A bachelor’s degree in Business Administration, Finance, Accounting, or a related field is usually required, often supplemented by professional certifications such as CIMA, ACCA, or the Botswana Accountancy Body (BAB) accreditation. Experience with the Cooperative Societies Act of Botswana and familiarity with SACCOS regulatory frameworks from the Ministry of Investment, Trade and Industry (MITI) and the Bank of Botswana is highly valued.
What does a typical day look like for a Corporate Services Manager at a Botswana-based SACCOS?
The role involves overseeing administration, HR, IT, procurement, compliance, and facilities — including coordinating statutory reporting to MITI and ensuring adherence to the Cooperative Societies Act. Daily tasks may include managing service contracts, supporting board secretariat functions, liaising with auditors, and facilitating staff induction aligned with local labour laws and SACCOS governance standards.
How does workplace culture and employer expectations differ for this role in Botswana compared to other countries?
Botswana workplaces emphasise respect for hierarchy, consensus-driven decision-making, and strong interpersonal communication — especially when engaging with cooperative members and elected boards. Punctuality, integrity, and community-mindedness are highly regarded, and managers are expected to uphold both formal governance requirements and informal cultural norms like *botho* (respect and dignity).
What realistic career progression paths exist after working as a Corporate Services Manager in a Botswana SACCOS?
Progression often leads to senior leadership roles such as General Manager or Chief Executive Officer within the same or larger SACCOS, particularly with demonstrated success in financial sustainability and member growth. Some professionals transition into advisory or training roles with the Botswana National Co-operative Union (BNCU) or regulatory support positions with MITI’s Cooperative Development Unit.
What benefits — such as leave, medical aid, and pension — are commonly offered to Corporate Services Managers in Botswana SACCOS?
Statutory benefits include 21 days’ annual leave, sick leave under the Employment Act, and mandatory membership in the Botswana National Pension Scheme (BNPS). Many established SACCOS also offer group medical aid through providers like BONFIRE or Medshield Botswana, and some provide housing or transport allowances — though these vary by organisational capacity and policy.
How should I apply for this role, and what do employers in Botswana specifically look for in candidates?
Applications are typically submitted via email or physical submission to the SACCOS office, often accompanied by certified copies of certificates, police clearance, and referee contacts — all aligned with the Public Service Commission’s vetting norms. Employers prioritise proven experience in cooperative governance, fluency in English and Setswana, ethical conduct, and evidence of stakeholder engagement with members, boards, and regulators in Botswana’s cooperative sector.