MAIN PURPOSE OF THE JOB:
The Credit Officer will be Reporting directly to the Chief Executive Officer (CEO), the successful candidate will work closely with the Loans Officer to support member account management, collections, arrears follow-up, and the accurate capture of Babereki Funeral Scheme clients. The role calls for a professional who is committed to member service, sound record management, confidentiality, and adherence to the Society’s policies and procedures.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Banking & Finance
- Closing Date: 2026-07-28
Key Responsibilities
- Capture and maintain accurate records for new Funeral Scheme members and related account information.
- Monitor member contributions, premium payments, loan-related repayments, and account balances.
- Follow up on arrears and overdue accounts in line with approved collection procedures.
- Prepare arrears, collections, and account status reports for management.
- Attend to member queries relating to balances, payments, statements, and Funeral Scheme records.
- Reconcile member accounts and ensure correct posting of receipts and remittances.
- Work closely with the Loans Officer on member verification, recoveries, and account follow-up.
- Maintain proper records, updated registers, and confidentiality of member information.
- Support the continuous improvement of credit control and Funeral Scheme administration processes.
Requirements
- Degree in Accounting, Banking and Finance, Credit Management, Business Administration, or a related field.
- Experience in a SACCO, microfinance institution, insurance environment, or Funeral Scheme administration will be an added advantage.
- Good working knowledge of Microsoft Office applications, particularly Excel and Word.
- Experience with loan management systems, accounting systems, or member administration systems will be an added advantage.
- A minimum of 3 year’s relevant credit management experience in financial services being: credit control, debt collection, member accounts administration, or a related role.
- Valid Class B Driver’s license
- Strong interpersonal and communication skills.
- Good numerical, reconciliation, and record management skills.
- High level of integrity, confidentiality, and professionalism.
- Ability to follow up consistently on arrears and outstanding balances.
- Good customer service orientation and ability to work well with members.
- Ability to work independently and collaboratively within a team environment.
- Attention to detail and ability to meet reporting deadlines.
Salary
Attractive package including competitive salary, pension scheme, medical aid, and optional funeral scheme cover
How to Apply
About the Company
Babereki SACCOS is a prominent Savings and Credit Cooperative Society (SACCOS) firmly established and operating within Botswana. Dedicated to enhancing the financial well-being of its members, the society primarily caters to public sector employees across the nation, offering tailored financial services. It actively promotes a strong savings culture while providing accessible credit facilities and other essential financial solutions designed for its member base. With a significant presence, including operations in Gaborone, Babereki SACCOS plays a crucial role in empowering individuals and families in Botswana through responsible financial management. The cooperative is committed to fostering economic stability and growth for its members.
Your Partner in Financial Growth.
Frequently Asked Questions
What are the typical educational qualifications and certifications required for a Credit Officer role in Botswana?
Most employers in Botswana seek candidates with a diploma or degree in Banking and Finance, Business Administration, or a related field. Professional certifications in credit management or banking, while not always mandatory, can significantly enhance your application.
What does a Credit Officer typically do on a day-to-day basis in Botswana's financial sector?
Daily tasks involve assessing loan applications, conducting thorough credit checks, and ensuring compliance with lending policies and regulations. You will also communicate with clients, manage loan portfolios, and contribute to risk management efforts for the SACCOS.
What is the typical work culture and professional expectation for a Credit Officer within a SACCOS in Botswana?
Work culture often emphasizes professionalism, attention to detail, and strong client relationships, particularly within a member-centric SACCOS. Punctuality, respect for hierarchy, and adherence to company policies are highly valued in the Botswana financial sector.
What are the realistic career progression opportunities for a Credit Officer in Botswana?
A Credit Officer can progress to roles like Senior Credit Officer, Credit Manager, or even Branch Manager within a SACCOS or other financial institution. Further specialisation in risk management or financial analysis is also a common professional growth path.
What typical benefits can a Credit Officer expect in Botswana's banking and finance sector?
Standard benefits packages often include medical aid, pension fund contributions, and a set number of annual leave days. Some employers may also offer transport allowances or performance-based incentives.
What is the best way to apply for a Credit Officer position in Botswana, and what do employers typically look for?
Applications usually involve submitting a detailed CV and a cover letter outlining your relevant experience and skills. Employers prioritize candidates with strong analytical abilities, excellent communication skills, and a solid understanding of credit principles and local financial regulations.