Mascom is looking for a CVM Intern to assist the Customer Value Management department with the oversight and management of customer campaigns, campaign configurations, and data analysis. The role will play a key role in validating target bases and conducting performance reporting on a regular basis to ensure that campaigns are executed efficiently and effectively.
Job Summary
- Type: internship
- Location: Gaborone
- Category: Marketing
- Closing Date: 2026-07-14
Key Responsibilities
- assist the Customer Value Management department with the oversight and management of customer campaigns, campaign configurations, and data analysis.
- play a key role in validating target bases
- conducting performance reporting on a regular basis to ensure that campaigns are executed efficiently and effectively.
Requirements
How to Apply
If this sounds like you, please submit your CV and certified copies of academic qualifications to recruitment@mascom.bw. Closing Date: 14th July 2026. Please note: Only shortlisted candidates will be contacted.
About the Company
Mascom Wireless is a pioneering telecommunications company operating in Botswana, having launched the nation's first mobile network in 1998. As a leading mobile network operator in Botswana, Mascom offers a comprehensive range of services including voice, SMS, high-speed mobile data (2G, 3G, 4G, and 5G), and innovative digital solutions such as the MyZaka mobile money service. The company, primarily owned by shareholders including Econet Wireless and DECI Investments (linked to the Botswana Public Officers Pension Fund), has been instrumental in Botswana's digital transformation. Mascom is known for being the first to introduce 5G technology in the country, maintaining a strong market presence and commitment to customer satisfaction.
Lead Your Future.
Website: https://www.mascom.bw
Frequently Asked Questions
What academic background or certifications are typically required for a CVM Intern role in Botswana, particularly in the marketing sector?
A degree or diploma in Marketing, Business Administration, Statistics, or Information Technology is usually preferred. Strong analytical skills and familiarity with data analysis tools are also highly valued for this role.
What are the common day-to-day responsibilities of a CVM Intern within a telecommunications company like Mascom in Botswana?
You would typically assist in customer data analysis, segmenting customers, and supporting targeted marketing campaign development. This often involves generating reports, monitoring campaign performance, and contributing to strategies for improving customer lifetime value.
What is the typical work culture and expectations for an intern in a Batswana corporate marketing environment?
Expect a professional and generally collaborative environment where punctuality, respect, and a proactive willingness to learn are highly valued. Interns are encouraged to ask questions, observe, and contribute actively to team discussions and projects.
What realistic career progression or growth paths can a CVM Intern expect after completing their internship in Botswana?
A successful CVM internship can lead to junior analyst roles in CVM, Marketing Analytics, or Data Analytics within the telecommunications or other data-driven industries. It provides a strong foundation for specialisation in customer strategy and marketing performance.
What typical benefits, such as leave or medical aid, can a CVM Intern expect to receive in Botswana?
Intern benefits often vary by employer but generally include a stipend or allowance, and sometimes a basic transport or lunch allowance. Comprehensive benefits like full medical aid or pension contributions are less common for intern positions but may be offered by some companies.
What do employers in Botswana typically look for in a CVM Intern application, and what is the best way to apply?
Employers seek candidates with a strong academic record, demonstrable analytical aptitude, and a clear enthusiasm for customer value management. A well-structured CV and a cover letter that highlights relevant skills and eagerness to learn are crucial for online applications.