Job Summary
- Type: full-time
- Location: Gaborone
- Category: Banking & Finance
- Closing Date: 2026-08-26
Key Responsibilities
- Supervise and lead the debt recovery team to meet recovery targets
- Develop and implement effective debt recovery strategies and plans
- Ensure compliance with company policies, legal requirements and ethical standards
- Monitor team performance and provide training and guidance
- Prepare reports on recovery activities and outcomes
- Build and maintain strong relationships with clients and stakeholders
Requirements
- Age: 24 – 45 years
- Knowledge of law and debt recovery procedures
- Strong leadership and supervisory skills
- Excellent communication and negotiation skills
- Results-driven and able to work under pressure
- Ability to manage and supervise debt recovery operations
- Previous experience in debt collection or a related field will be an added advantage
How to Apply
Phone: 76203059 / 77449543
Frequently Asked Questions
What qualifications or certifications are typically required for a Debt Recovery Supervisor role in Botswana?
Employers usually expect a Bachelor’s degree in Commerce, Accounting, Finance, or a related field. Relevant certifications such as the Certified Credit Professional (CCP) or membership with the Institute of Chartered Accountants of Botswana (ICAB) are advantageous.
What are the common day-to-day responsibilities of a Debt Recovery Supervisor?
You will oversee a team of recovery officers, set collection targets, monitor performance, and handle escalated cases. Additionally, you prepare regular reports for management, ensure compliance with Botswana’s banking regulations, and liaise with legal counsel when needed.
What is the typical work culture and what expectations should I have in Botswana?
Botswanan workplaces value punctuality, respect for hierarchical structures, and teamwork, with a strong emphasis on ethical conduct. Standard office hours apply, though occasional overtime may be required during month‑end closing or when dealing with delinquent accounts.
What career progression paths are available after working as a Debt Recovery Supervisor?
With proven performance, you can advance to a Debt Recovery Manager or Head of Collections, and later move into broader credit risk or retail banking roles. Pursuing further qualifications such as ACCA, CIMA, or specialized credit risk courses can accelerate this growth.
What benefits are commonly offered for this role in Botswana?
Typical benefits include medical aid contributions, employer‑funded pension or provident fund contributions, and paid leave entitlements such as annual leave (around 22 days), sick leave, and public holidays. Some employers also offer performance‑based bonuses and support for professional development.
How should I apply and what do employers in Botswana look for in candidates?
Submit a detailed CV highlighting your debt recovery or collections experience, attach copies of your qualifications and any relevant certifications, and write a cover letter tailored to Thapelo Investments. Employers seek strong leadership abilities, negotiation skills, knowledge of Botswana’s credit legislation, and a track record of meeting collection targets.