Department: Patient Accounts
Location: Botswana
Employer: Day Hospital
About the role
Responsible for the collection of all outstanding accounts, management of the debit-order collection process and maintenance of the debtors book, supporting the finance team’s collection targets.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Accounting
- Closing Date: 2026-07-26
Key Responsibilities
- Collect debts due to the hospital timeously and maintain debtors files
- Research and resolve payment discrepancies within the agreed turnaround time
- Manage debit-order collections and related reporting
- Build relationships across departments to achieve collection targets and act as first point of contact for debtors-related queries
- Meet or exceed debtors ageing targets
- Reconcile customer accounts and follow established procedures for processing receipts
- Produce monthly and ad-hoc debtors reporting and analysis
Requirements
- National Diploma in Accounting
- 3-5 years’ practical experience in a debtors clerk role
- Corporate collections experience, including debit orders
- Experience working with high-volume accounts
- High level of proficiency in Microsoft Excel
- Experience working on ERP systems
How to Apply
About the Company
A day hospital is an outpatient facility where patients attend for assessment, treatment or rehabilitation during the day and then return home or spend the night at a different facility. Day hospitals are becoming a new trend in healthcare. The number of surgical procedures carried out on a same-day basis has markedly increased in EU countries and USA. New medical technologies such as less invasive surgeries and better anesthetics have made this development possible. These innovations improve patient safety and health outcomes. Shortening the length of stay in hospital reduces the cost per intervention and increases the number of procedures performed. Less hospital beds are necessary, and they are often replaced by day hospital chairs that enable admission and preparation of the patient before surgery and recovery after surgery.
Frequently Asked Questions
What qualifications and experience are typically required to become a Debtors Clerk in Botswana?
Most employers look for a BGCSE/Matric certificate with accounting as a subject, or a certificate/diploma in Accounting or Finance. Practical experience in an accounting department, especially with debtors, is highly valued and often a key requirement for the role.
What are the common daily responsibilities of a Debtors Clerk, particularly in a medical facility like a day hospital?
Daily tasks typically include generating and issuing invoices for patient services, reconciling accounts, and following up on outstanding payments from patients or medical aids. You would also be responsible for processing receipts and maintaining accurate debtors ledgers to ensure timely collection.
What is the typical work culture and what are the expectations for a Debtors Clerk in Botswana?
Punctuality, strong work ethic, and meticulous attention to detail are highly valued in Botswana's professional environment. You'll be expected to work effectively within a team, communicate clearly with patients and colleagues, and adhere to established financial policies.
What are the potential career growth opportunities for a Debtors Clerk in Botswana?
With experience and further qualifications, a Debtors Clerk can progress to roles such as Creditors Clerk, Assistant Accountant, or even an Accountant. Continuous professional development, like pursuing an AAT or ACCA qualification, can significantly accelerate your career path within accounting.
What kind of benefits can a full-time Debtors Clerk typically expect from employers in Botswana?
Full-time employees in Botswana generally receive benefits like paid annual leave, sick leave, and contributions to a pension fund as per statutory requirements. Many established companies also offer medical aid schemes and other allowances as part of their employment package.
How should I apply for a Debtors Clerk role in Botswana, and what do employers generally look for?
Applications usually involve submitting a detailed Curriculum Vitae (CV) and a tailored cover letter responding to the job advertisement. Employers seek candidates with strong numerical skills, proficiency in accounting software, and excellent communication abilities for effective debtor interactions.