Job Summary
- Employer: Nagpal Holdings
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Logistics
- Closing Date: 2026-10-16
Key Responsibilities
- Coordinate and supervise daily truck dispatches.
- Allocate drivers, trucks, trailers and loads.
- Verify routes, loading/offloading points and documentation.
- Monitor movements of trucks from loading to offloading.
- Maintain communication with drivers, Control Room and Operations.
- Follow up on delays, breakdowns, border issues and route deviations.
- Ensure accurate dispatch records, reports and POD management.
- Escalate operational exceptions promptly to management.
- Monitor delivery schedules and truck utilisation
Requirements
- Experience in logistics and transport operations
- Qualification in Supply Chain Management, Logistics, Operations Management, or a related field.
- Diploma in Procurement & Supply, Degree in Transport Management or Degree in Supply Chain Management will be an added advantage.
- Fluent in English and Setswana.
- Valid Driver’s Licence.
- Excellent planning, problem-solving and organisational skills.
- Computer literate – Microsoft Office / ERP systems.
- Ability to work under pressure and manage multiple movements simultaneously.
- Strong communication, coordination and reporting skills.
- High level of discipline, accountability and integrity.
How to Apply
Phone: 3500181
About the Company
Nagpal Holdings is a well-established and diversified business group operating prominently within Botswana. Since its inception in the 1970s, the company has grown to become a significant player in the country's economic landscape. Its core activities span property development and management, retail operations, hospitality, and strategic investments across various sectors in Botswana. Notably, Nagpal Holdings has been instrumental in developing key commercial and residential properties, contributing significantly to urban infrastructure, particularly in Gaborone. The group remains committed to fostering sustainable growth and creating employment opportunities throughout Botswana.
Pioneering property development, retail, and investment across Botswana.
Frequently Asked Questions
What qualifications or certifications are typically required for a Dispatch Supervisor role in Botswana?
Most employers require a Diploma or Degree in Logistics, Supply Chain Management, or Business Administration. A valid Botswana driver's license and certification in fleet management or occupational health and safety are often advantageous. Experience in logistics operations is frequently valued more than formal education.
What are the typical day-to-day responsibilities of a Dispatch Supervisor?
You will coordinate vehicle schedules, monitor driver assignments, and ensure timely delivery of goods across Botswana's road networks. Daily tasks include tracking shipments, resolving delivery issues, maintaining communication with drivers, and preparing dispatch reports. You may also oversee vehicle maintenance scheduling and ensure compliance with transport regulations.
How does workplace culture in Botswana affect expectations for this role?
Botswana workplaces emphasize respect for hierarchy and clear communication channels. Punctuality and reliability are highly valued given the country's reliance on road freight for supply chains. You will likely work closely with diverse teams including drivers, warehouse staff, and management, requiring strong interpersonal skills and patience.
What career progression opportunities exist for Dispatch Supervisors in Botswana?
With experience, you can advance to Logistics Manager, Operations Manager, or Regional Distribution Manager roles. Some professionals move into supply chain consulting or establish their own transport businesses. Additional qualifications in project management or international logistics can accelerate progression.
What benefits are typically offered for full-time Dispatch Supervisor positions in Botswana?
Standard benefits usually include paid annual leave, paid sick leave, and contributions to the Botswana Public Officers Pension Fund or private pension schemes. Medical aid coverage varies by employer and may be partially or fully subsidized. Some logistics companies provide transport allowances or fuel benefits given the nature of the industry.
How should I apply for a Dispatch Supervisor position, and what do Botswana employers prioritize?
Submit a detailed CV highlighting your logistics experience, leadership roles, and knowledge of Botswana's transport routes through email or company career portals. Employers prioritize candidates with proven supervisory experience, clean driving records, and familiarity with dispatch software. Include references from previous supervisors and be prepared for practical assessments during interviews.
