Job Summary
- Employer: Nagpal Holdings
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Logistics
- Closing Date: 2026-10-16
Key Responsibilities
- Coordinate and supervise daily truck dispatches.
- Allocate drivers, trucks, trailers and loads.
- Verify routes, loading/offloading points and documentation.
- Monitor movements of trucks from loading to offloading.
- Maintain communication with drivers, Control Room and Operations.
- Follow up on delays, breakdowns, border issues and route deviations.
- Ensure accurate dispatch records, reports and POD management.
- Escalate operational exceptions promptly to management.
- Monitor delivery schedules and truck utilisation
Requirements
- Experience in logistics and transport operations
- Qualification in Supply Chain Management, Logistics, Operations Management, or a related field.
- Diploma in Procurement & Supply, Degree in Transport Management or Degree in Supply Chain Management will be an added advantage.
- Fluent in English and Setswana.
- Valid Driver’s Licence.
- Excellent planning, problem-solving and organisational skills.
- Computer literate – Microsoft Office / ERP systems.
- Ability to work under pressure and manage multiple movements simultaneously.
- Strong communication, coordination and reporting skills.
- High level of discipline, accountability and integrity.
How to Apply
Phone: 3500181
About the Company
Nagpal Holdings is a well-established and diversified business group operating prominently within Botswana. Since its inception in the 1970s, the company has grown to become a significant player in the country's economic landscape. Its core activities span property development and management, retail operations, hospitality, and strategic investments across various sectors in Botswana. Notably, Nagpal Holdings has been instrumental in developing key commercial and residential properties, contributing significantly to urban infrastructure, particularly in Gaborone. The group remains committed to fostering sustainable growth and creating employment opportunities throughout Botswana.
Pioneering property development, retail, and investment across Botswana.
Frequently Asked Questions
What qualifications or certifications are typically required for a Dispatch Supervisor role in Botswana?
Most employers require a Diploma or Degree in Logistics, Supply Chain Management, or Business Administration. A valid Botswana driver's license and certifications like CILT (Chartered Institute of Logistics and Transport) are advantageous. Previous supervisory experience in warehousing or transport operations is often essential.
What are the typical day-to-day responsibilities of a Dispatch Supervisor?
You will oversee the scheduling and dispatching of vehicles, coordinate with drivers and warehouse staff, and ensure timely delivery of goods. Daily tasks include monitoring fleet movements, resolving delivery issues, maintaining dispatch records, and ensuring compliance with road safety regulations. You will also manage staff rotas and report on operational performance to management.
How does workplace culture and management style typically operate in Botswana logistics companies?
Botswana workplaces generally value respect for hierarchy, punctuality, and clear communication. Employers expect supervisors to be hands-on, approachable, and able to manage diverse teams professionally. Building strong relationships with drivers and warehouse staff is crucial, as is adapting to occasional operational pressures during month-end or peak seasons.
What career progression opportunities exist for Dispatch Supervisors in Botswana?
With experience, you can advance to Logistics Manager, Operations Manager, or Fleet Manager positions. Some professionals move into supply chain consulting or start their own transport businesses. Continuous professional development through BIDPA, BCCI, or international logistics bodies strengthens promotion prospects.
What benefits are typically offered for supervisory roles in Botswana's logistics sector?
Standard benefits usually include paid annual leave as per Botswana labour law, medical aid contributions, and pension schemes through BPOPF or private providers. Some employers offer performance bonuses, transport allowances, or cellphone allowances. Benefits vary significantly by company size and whether the role is permanent or contract-based.
How should I apply for a Dispatch Supervisor position, and what do Botswana employers prioritize in candidates?
Submit a tailored CV and cover letter highlighting supervisory experience, fleet management skills, and knowledge of Botswana's road networks. Employers prioritize candidates with proven leadership abilities, problem-solving skills, and clean driving records. Networking through industry contacts and registering with recruitment agencies like CareerPool Botswana or local HR firms can improve your chances.
