We are looking for an organised, proactive and customer-focused Enrolment Officer to support our admissions and enrolment process.
Job Summary
- Employer: Regent Hill International School
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Education
- Closing Date: 2026-10-14
Key Responsibilities
- Respond to prospective parent enquiries and follow up on leads.
- Guide parents through the application and enrolment process.
- Arrange assessments and follow up on outstanding applications.
- Keep applicant records and statuses updated on the relevant systems.
- Track applications from enquiry through to enrolment.
- Provide regular updates on leads, applications and conversions.
- Work closely with reception, teachers and management to ensure a smooth admissions process.
Requirements
- Strong communication and customer-service skills.
- Good organisational and follow-up skills.
- Comfortable using computers, spreadsheets and online systems.
- Able to work independently and manage multiple enquiries.
- Previous experience in admissions, sales, customer service or administration would be an advantage
How to Apply
Apply by email: socials@rhis.ac.bw
Address: Block 9 Campus
Address: Block 9 Campus
About the Company
Regent Hill International School operates as a private educational institution within Botswana, committed to fostering academic and personal growth. The school focuses on nurturing 21st-century learners, providing an educational environment that adapts to modern requirements. Through a holistic approach, it aims to empower students, ensuring comprehensive development beyond academics. Regent Hill International School strives to be a leading institution, cultivating lifelong learners prepared to positively impact society. This commitment to education and excellence makes it a notable employer and educational provider across Botswana.
Education and Excellence
Website: https://rhis.ac.bw/
Frequently Asked Questions
What qualifications do I need to become an Enrolment Officer at an international school in Botswana?
Most international schools in Botswana require a minimum of a Diploma in Business Administration, Education, or a related field, though a Bachelor's degree is often preferred. Experience in admissions, customer service, or education administration is highly valued. Proficiency in English is essential, and knowledge of Setswana or other local languages can be an advantage.
What are the typical day-to-day responsibilities of an Enrolment Officer?
You will manage student admissions from initial inquiry through registration, including conducting school tours and processing applications. You will maintain accurate student records in school management systems and liaise with parents regarding fees, documentation, and orientation. Additionally, you will support marketing efforts by representing the school at events and maintaining relationships with prospective families.
What is the work culture like at international schools in Botswana?
International schools in Botswana typically follow a professional, multicultural environment with high standards of customer service and attention to detail. Punctuality, polished communication, and discretion with sensitive family information are expected. The academic calendar dictates busy periods around admissions seasons, requiring flexibility during peak times.
What benefits are typically offered for this type of position in Botswana?
Benefits vary by employer but commonly include paid annual leave, medical aid contributions, and participation in a pension scheme such as the Botswana Public Officers Pension Fund or private alternatives. Some international schools may offer professional development opportunities and discounted tuition for staff children. Always confirm specific benefits during the interview process.
What career progression opportunities exist for Enrolment Officers in Botswana's education sector?
With experience, you can advance to Senior Enrolment Officer, Admissions Manager, or broader administrative roles such as School Administrator or Operations Manager. Some professionals transition into marketing or student services leadership within educational institutions. Building expertise in international curricula and school management systems enhances your mobility across Botswana's growing private and international school sector.
How should I apply for an Enrolment Officer position, and what do employers look for?
Submit a tailored CV and cover letter highlighting your administrative experience, customer service skills, and any education sector exposure through the school's specified channel, typically email or an online portal. Employers in Botswana value reliability, strong interpersonal skills, and familiarity with local education regulations. Prepare for competency-based interviews and be ready to demonstrate your ability to handle confidential information and manage multiple priorities.
