GENERAL MANAGER – CHOBE ELEPHANT CAMP – Bush Ways Botswana 2414 views

Key Responsibilities

• Responsible for the overall operation of Chobe Elephant Camp
• Maintain all aspects of facilities and assets including back of house through best practice hygiene and safety standards for both guests and staff
• Ensure all documentation, licensing and vehicle registration is up to date and valid at all times, with correct paperwork available in camp
• Inspect all facilities and take prompt action to resolve any maintenance or other issues
• Ensure preventative maintenance is scheduled and carried out
• Monitor supplies, orders and wastage in order to reduce costs
• Oversee the fleet: ensure vehicle checks are done as scheduled, properly documented, and cross-checked regularly
• Maintain liaison with BTO and DWNP
• Liaise with the Maun office including Reservations, HR Manager, F&B Manager, General Manager, Lodge Ops, Marketing and Directors for camp updates and inquiries
• Any other tasks or duties as assigned by senior management
• Anticipate and react promptly to all guest requirements
• Oversee and coordinate all guest arrivals and departures
• Oversee all camp costs and ensure systems are in place to manage wastage, stock control, cost monitoring and analysis
• Ensure all financial admin stock-takes, purchase orders, inventory and banking is completed accurately and on time
• Oversee that chefs follow menus accordingly, managing F&B costs effectively
• Lead, coach and manage all Camp Managers and their respective teams to ensure standards and operating procedures are adhered to

Requirements

• Minimum 3-5 years in a General Manager, Concession Manager, or multi-lodge leadership role with direct reports at management level
• Minimum 8-10 years’ experience as a Camp Manager in the safari industry
• Degree in Hospitality Management, Business Management, or equivalent
• Demonstrable financial acumen: P&L management, budgeting and cost control
• Experience in Botswana or the wider Southern/Eastern Africa safari context strongly preferred
• Experience with conservation compliance, community relations and operating within regulated wildlife environments
• Leadership Gravitas
• Commercial Acumen
• Emotional Intelligence
• Team Development & Coaching
• Financial Management
• Crisis & Risk Management
• Conservation Ethic
• Cross-Cultural Agility
• Stakeholder Relations
• Operational Excellence
• Guest Experience Oversight
• Remote Resilience
• Seasoned safari leader

How to Apply