ROLE OVERVIEW
The Group Technology & Transformation Executive for Botswana provides executive leadership for Old Mutual Botswana’s technology, digital, data and transformation agenda. The role is accountable for stable, secure and resilient IT operations, disciplined technology investment, effective transformation delivery, responsible use of data and AI, and technology risk management. It ensures technology enables business strategy, customer experience, operational efficiency and regulatory compliance. It partners with the Botswana Executive Committee (Exco) and Old Mutual Limited (OML) Group Technology to prioritise technology investment, make clear commercial trade-offs, and deliver business value within Group architecture, security, governance and platform standards. The role reports to the Botswana Group Chief Executive Officer.
The Group Technology & Transformation Executive for Botswana provides executive leadership for Old Mutual Botswana’s technology, digital, data and transformation agenda. The role is accountable for stable, secure and resilient IT operations, disciplined technology investment, effective transformation delivery, responsible use of data and AI, and technology risk management. It ensures technology enables business strategy, customer experience, operational efficiency and regulatory compliance. It partners with the Botswana Executive Committee (Exco) and Old Mutual Limited (OML) Group Technology to prioritise technology investment, make clear commercial trade-offs, and deliver business value within Group architecture, security, governance and platform standards. The role reports to the Botswana Group Chief Executive Officer.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Information Technology
- Closing Date: 2026-07-18
Key Responsibilities
- Lead the development and implementation of the country technology strategy, anticipating complex issues, challenges and opportunities and ensuring integration with wider corporate strategy.
- Translate business strategy into country-specific technology roadmaps aligned to OML Group target architecture, platforms and guardrails.
- Develop a strategic enterprise architecture plan that embeds digital assets and capabilities, supporting the design and implementation of digital strategy and organisation, process and policies.
- Lead analysis, evaluation and development of enterprise long-term strategic and operating plans to ensure the enterprise architecture stays synchronised with changing business needs and the complexity of digital transformation.
- Horizon-scan to identify new external developments and emerging issues within technology or a business function and evaluate their potential impact on the organisation.
- Lead and develop the Botswana IT function and teams, including digital and data teams, infrastructure and service teams.
- Ensure stable, secure and resilient IT service delivery that supports business continuity, customer service and employee productivity.
- Own the country IT budget and IT Total Cost of Ownership optimisation, ensuring spend is prioritised, commercially justified and aligned to business value.
- Ensure the Botswana technology function operates effectively within Group governance, architecture, security and platform standards.
- Provide Exco with clear visibility of IT performance, technology risks, delivery priorities, cost drivers, vendor performance and key technology decisions.
- Accountable for local engineering and delivery of digital channels and customer-facing platforms, data pipelines, integration, analytics enablement and AI-enabled capabilities, automation and advanced analytics.
- Ensure digital, data and analytics delivery supports measurable outcomes including improved customer experience, operational efficiency, service quality, risk management and revenue enablement.
- Strengthen data governance through clear data ownership, data quality, secure data use, regulatory compliance and alignment to Group data standards.
- Ensure AI and automation initiatives are responsibly governed, risk-assessed, appropriately prioritised and aligned to business value, regulatory expectations and Group standards.
- Partner with business leaders to identify high-impact digital, data, AI and analytics use cases and convert them into practical delivery roadmaps.
- Lead the delivery of priority technology and business transformation initiatives.
- Drive automation, process improvement and customer experience enhancement through technology.
- Partner with business leaders to identify transformation opportunities and convert them into clear delivery roadmaps.
- Ensure transformation initiatives deliver measurable benefits including efficiency, service quality, risk reduction and revenue enablement.
- Embed change adoption through effective stakeholder engagement, communication and post-implementation benefits tracking.
- Ensure reliable IT service delivery across infrastructure, applications, end-user services, vendor-delivered services and platforms.
- Manage local vendor relationships and performance in line with agreed service levels, contractual obligations, risk requirements and Group service governance expectations.
- Engage effectively with the Group Technology & Operations Governance Lead for escalations, service performance, incidents and operational alignment.
- Build and lead the Botswana technology team to deliver stable operations, transformation priorities and digital, data and AI outcomes.
- Set clear performance expectations and ensure accountability for delivery, service quality, risk management, stakeholder engagement and commercial discipline.
- Develop team capability across technology leadership, service delivery, transformation delivery, digital, data, AI, vendor management, risk management and business partnering.
- Build succession, talent depth and sustainable local capability in line with business needs and Group technology direction, balancing internal capability with vendors and partners.
Requirements
- Minimum of 10-15 years’ experience in IT, with at least 5-8 years in a senior leadership or executive role. Senior IT leadership experience in financial services or regulated industries is strongly preferred.
- Proven experience leading transformation, technology operations and digital and data initiatives, vendor-managed environments and technology risk management.
- Strong commercial acumen, with experience in technology investment prioritisation, budget ownership, cost optimisation, business case development and benefits realisation.
- Experience working with executive teams and senior stakeholders to align technology decisions with business strategy.
- Strong understanding of multi-business environments including Life Insurance, General Insurance, Asset Management, Banking or other regulated financial services.
- Relevant degree in IT, Computer Science, Information Systems, Engineering, Business or a related field.
- Master’s degree (e.g. MBA, MSc in IT or a related discipline) is strongly preferred.
- Enterprise architecture literacy, cybersecurity and cloud platform fluency, and cloud professional-level certification, plus a transformation delivery track record. Certifications such as TOGAF, CISA, CISSP, PMP, PRINCE2, SAFe, PROSCI, ACMP, AWS or Azure are strongly preferred.
How to Apply
Interested candidates who meet the minimum requirements should submit their applications via the link below by Saturday 18 July 2026:
oldmutual.wd3.myworkdayjobs.comMutualCareers
oldmutual.wd3.myworkdayjobs.comMutualCareers
About the Company
Old Mutual Financial Services Botswana is a prominent financial solutions provider committed to empowering individuals and institutions across Botswana. As a subsidiary of the pan-African Old Mutual Limited group, it delivers a comprehensive range of services including life assurance, savings, investments, and asset management. The company plays a crucial role in helping Batswana secure their financial future, manage wealth, and protect their assets. With a strong local presence throughout Botswana, Old Mutual Financial Services actively contributes to the nation's financial sector and broader economic development. It is dedicated to offering tailored financial strategies, ensuring its customers achieve their aspirations at every life stage.
Empowering Batswana with comprehensive financial solutions.
Frequently Asked Questions
What are the typical qualifications and certifications expected for a Group Technology & Transformation Executive in Botswana's financial services sector?
Candidates typically need a strong academic background in Information Technology, Computer Science, or a related field, often at a Master's level. Relevant professional certifications in project management, IT governance (e.g., CISM, CGEIT), or digital transformation frameworks are highly valued. Extensive experience in leading technology strategies and large-scale transformation initiatives is crucial.
What are the common day-to-day responsibilities for a Group Technology & Transformation Executive in Botswana?
Daily tasks involve overseeing the entire technology landscape, driving digital transformation projects, and managing key stakeholder relationships across the group. This includes strategic planning, budget management, leading diverse IT teams, and ensuring technology aligns with business objectives. Regular engagement with senior leadership and board members is also a core responsibility.
What are the specific local work culture and expectations in Botswana that I should be aware of for this executive role?
Botswana's corporate culture values professionalism, respect, and collaborative decision-making, often involving a consultative approach. As an executive, strong leadership in developing local talent and fostering a diverse, inclusive work environment is highly expected. Building strong relationships and understanding local market dynamics are critical for success.
What are the realistic career progression or growth paths for a Group Technology & Transformation Executive in Botswana?
This executive role often serves as a stepping stone to even higher leadership positions, such as Chief Information Officer (CIO) or Chief Digital Officer (CDO) within larger financial institutions or regional operations. There are also opportunities to transition into consultancy or board advisory roles, leveraging expertise in technology strategy and transformation. Continuous professional development and staying abreast of global tech trends are key for advancement.
What are the typical benefits packages offered for an executive role like this in Botswana, especially concerning leave, medical aid, and pension?
Executive benefit packages in Botswana typically include comprehensive medical aid for the employee and dependents, a robust pension scheme, and generous annual leave provisions. Other benefits often encompass a company car, performance-based bonuses, and life assurance. These packages are competitive and designed to attract senior talent.
How should I tailor my application, and what do employers in Botswana look for in candidates for this executive-level technology role?
Employers in Botswana seek candidates who demonstrate proven leadership in technology strategy, successful transformation initiatives, and strong financial acumen. Highlight your experience in managing large budgets, leading diverse teams, and driving innovation within a complex organizational structure. Emphasize your understanding of the local financial services landscape and regulatory environment in your application and interviews.