Company Name: Botswana Savings Bank (BSB)
Head Business Banking (Southern)
Reference Number: HBB001
Description: Core Accountabilities and Responsibilities
Contribute to the development and execution of the organisation’s strategy by translating Business Banking objectives into actionable plans, targets, and performance frameworks.
Job Summary
- Type: contract
- Location: Gaborone
- Category: Banking
- Closing Date: 2026-05-03
Key Responsibilities
- Contribute to the development and execution of the organisation’s strategy by translating Business Banking objectives into actionable plans, targets, and performance frameworks.
- Drive sustainable growth in the Business Banking portfolio by expanding lending, deposits (particularly CASA), and transactional banking volumes in line with approved targets.
- Develop and execute client acquisition and retention strategies, including segmentation of SME and business clients, to increase market share and deepen customer relationships.
- Lead the development of value propositions and tailored financial solutions for business clients, ensuring alignment with customer needs and market opportunities.
- Oversee end-to-end credit processes, including origination, assessment, approval, and monitoring, ensuring adherence to credit policies, risk appetite, and regulatory requirements.
- Monitor and actively manage the quality of the loan book, including early identification of risk, implementation of corrective actions, and collaboration with Risk and Collections to minimise non-performing loans.
- Drive non-interest revenue growth through payments, cash management, trade finance, and other transactional banking solutions, increasing the bank’s share of client wallet.
- Ensure delivery of high-quality, efficient service by improving turnaround times, streamlining processes, and enhancing overall customer experience across all Business Banking touchpoints.
- Collaborate with internal stakeholders (Products, Risk, Operations, Finance, MIS, Digital) to optimise product offerings, pricing, processes, and systems to support Business Banking growth.
- Provide strategic input into product development and innovation, ensuring that Business Banking solutions remain competitive and relevant to the market.
- Ensure full compliance with regulatory requirements, internal policies, and governance standards, safeguarding the Bank against financial, operational, and reputational risk.
- Lead, develop, and build a high-performance Business Banking team by setting clear targets, driving accountability, and fostering a strong sales and customer-centric culture.
- Monitor performance against agreed targets and KPIs, analyse business trends, and implement corrective actions to address performance gaps.
- Prepare and present periodic management reports on Business Banking performance, including financial results, portfolio quality, and strategic initiatives, to Executive Management and the Board.
- Build and maintain strong relationships with key external stakeholders, including regulators, industry bodies, and strategic partners, to support business growth and market positioning.
- PERFORMS SUCH OTHER RELATED ACTIVITIES AS DIRECTED BY THE CEO
Requirements
- Bachelor’s Degree in Finance, Banking, Business Administration or related field
- Master’s degree (MBA or equivalent) is an added advantage
- At least ten (10) years’ experience in banking or financial services, with a minimum of three (3) years at senior management level in Business or SME Banking.
- Strategic management
- Credit and risk management
- Relationship management
- Leadership and people management
- Results focus
- Communication, impact and influence
Salary
Market Related
How to Apply
Application link: bsb.mcidirecthire.com
REF Code: HBB001
About the Company
Botswana Savings Bank (BSB) stands as a prominent financial institution within Botswana's banking sector, dedicated to fostering a culture of savings and providing accessible financial services. Established by an Act of Parliament in 1962, initially as the Botswana Post Office Savings Bank, it evolved into BSB in 1992, solidifying its role as a wholly government-owned parastatal. The Bank offers a comprehensive suite of products, including various savings accounts, fixed deposits, personal and business loans, alongside modern digital banking solutions. Through its strategic partnership with BotswanaPost, BSB effectively extends its reach across the nation, playing a vital role in promoting financial inclusion for Batswana, particularly in underserved communities.
Your Partner in Financial Growth
Website: https://www.bsb.co.bw
Frequently Asked Questions
What are the essential qualifications and experience for a Head of Business Banking role in Botswana?
Typically, a Bachelor's degree in Business, Finance, or a related field is required, often complemented by an MBA or relevant professional banking certifications. Significant experience (usually 10+ years) in corporate or business banking, with a proven track record in leadership and client relationship management, is crucial.
What are the common day-to-day responsibilities for a Head of Business Banking in a Botswana financial institution?
Daily tasks involve leading a team, managing key business client relationships, developing and implementing strategies to grow the business banking portfolio, and ensuring compliance with local banking regulations. You'll also be actively involved in risk management and achieving financial targets.
What is the typical work culture and what are the expectations for a senior banking role in Botswana?
The work culture in Botswana's banking sector values professionalism, strong interpersonal relationships, and a commitment to customer service. Expect a strong emphasis on ethical conduct, community engagement, and contributing to local economic development initiatives.
What are the realistic career progression opportunities for a Head of Business Banking in Botswana?
Career progression could lead to roles such as a Regional Head, Head of Corporate Banking, or even an Executive Committee position within the bank or another financial institution in Botswana. Opportunities often arise through demonstrating consistent leadership, strategic impact, and successful portfolio growth.
What are the typical benefits packages offered for a senior banking position in Botswana?
Senior roles in Botswana's banking sector usually include comprehensive benefits such as medical aid, a provident or pension fund contribution, generous annual leave, and sometimes a company car allowance. Specifics can vary but are generally competitive within the local market.
What should I highlight in my application when seeking a senior banking role in Botswana, and what do employers look for?
Employers in Botswana seek candidates with demonstrable leadership, strategic thinking, and a deep understanding of the local market and regulatory landscape. Emphasize your track record of business growth, team management, and your commitment to developing strong client relationships.