Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To execute the Card and Payments strategy in country in alignment with business lines (i.e. Personal and Business Banking (PBB), Corporate and Investment Banking (CIB), Wealth) and country objectives.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Banking
- Closing Date: 2026-07-30
Key Responsibilities
- To execute the Card and Payments strategy in country in alignment with business lines (i.e. Personal and Business Banking (PBB), Corporate and Investment Banking (CIB), Wealth) and country objectives.
Requirements
- Type of Qualification: First Degree
- Field of Study: Business Commerce
- Experience Required: Offshore Operations, Operations, 8-10 years
- Experience in managing a balance sheet and income statement of a business or product line. Experience in the management of Card and Payments as a product, including the payments industry, third party sales channels and partnerships.
- Behavioural Competencies: Convincing People, Developing Strategies, Directing People, Embracing Change, Empowering Individuals, Establishing Rapport, Exploring Possibilities, Generating Ideas, Making Decisions, Producing Output, Resolving Conflict, Showing Composure
- Technical Competencies: Banking Process & Procedures, Business Analysis Environments and Perspectives, Economic Capital Management, Financial Acumen, Risk Reporting, Risk Response Strategy, Risk/ Reward Thinking
How to Apply
To apply, please visit: jobs.smartrecruiters.com
Frequently Asked Questions
What typical qualifications, certifications, or education are needed for a Head, Core Operations role in Botswana's banking sector?
Candidates typically require a Bachelor's degree in Business Administration, Finance, or a related field, often supplemented by a Master's or relevant professional certifications. Extensive senior-level experience in banking operations management, particularly within regulatory compliance and process optimization, is crucial.
What are the common day-to-day responsibilities for a Head, Core Operations in a major bank in Botswana?
Day-to-day responsibilities involve overseeing all core banking operations, ensuring efficiency, compliance with local regulations, and managing large operational teams. This includes strategic planning, process improvement initiatives, and stakeholder engagement to drive service excellence.
What is the typical work culture and what are the key expectations for a senior banking role like this in Botswana?
The work culture in Botswana's banking sector values professionalism, adherence to compliance standards, and strong ethical conduct. Senior leaders are expected to demonstrate decisive leadership, foster team collaboration, and adapt to the evolving local financial landscape while driving operational excellence.
What are the realistic career progression or growth paths for someone in a Head, Core Operations role within the Botswana banking industry?
Individuals in this role can realistically progress to higher executive positions such as Chief Operating Officer (COO) or regional head of operations within the banking group. Opportunities also exist for specialisation in areas like digital transformation or moving into senior consulting roles within the financial services sector.
What kind of benefits package (e.g., leave, medical aid, pension) can one typically expect for a senior management role in Botswana's banking sector?
Senior banking roles in Botswana typically offer competitive benefits packages, including comprehensive medical aid, robust pension schemes, and generous annual leave allocations. Other common benefits may include performance-based bonuses and executive allowances, though specific offerings vary by employer.
Beyond qualifications, what do employers in Botswana look for when hiring for a senior operational leadership role like this?
Employers seek strong leadership capabilities, strategic thinking, and a proven track record in managing complex operations and large teams. Demonstrating an in-depth understanding of Botswana's regulatory environment and the ability to drive innovation are also highly valued.