Administers and supports the hospital information and electronic medical-record systems, ensuring availability, data integrity, security and effective user support.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Information Technology
- Closing Date: 2026-07-26
Key Responsibilities
- Administer, configure and maintain the hospital information system (HIS) / electronic medical records
- Provide user support and training on the HIS and related applications
- Manage user accounts, roles and access permissions in line with data-protection policy
- Support reporting, data extraction and system audits
- Monitor system performance, uptime and integrations and resolve incidents
- Liaise with vendors on upgrades, patches and support
- Coordinate backups, data-integrity checks and disaster-recovery routines
Requirements
- Diploma or Degree in Information Technology, Health Informatics, Computer Science or a related field from a recognised institution.
- Experience administering information systems, databases or EMR/HIS platforms
- Understanding of data security, backup and access control
- Experience in a healthcare or hospital IT environment (desirable)
- Knowledge of health-data standards and interoperability (desirable)
How to Apply
To apply, please visit: forms.gle
About the Company
A day hospital is an outpatient facility where patients attend for assessment, treatment or rehabilitation during the day and then return home or spend the night at a different facility. Day hospitals are becoming a new trend in healthcare. The number of surgical procedures carried out on a same-day basis has markedly increased in EU countries and USA. New medical technologies such as less invasive surgeries and better anesthetics have made this development possible. These innovations improve patient safety and health outcomes. Shortening the length of stay in hospital reduces the cost per intervention and increases the number of procedures performed. Less hospital beds are necessary, and they are often replaced by day hospital chairs that enable admission and preparation of the patient before surgery and recovery after surgery.
Frequently Asked Questions
What qualifications and certifications are typically expected for a Health Information Systems & IT Administrator in Botswana?
Employers in Botswana often look for a diploma or degree in Information Technology, Computer Science, or a related field. Relevant certifications in areas like networking (e.g., CompTIA Network+), operating systems, or specific health information systems would be highly advantageous. Experience with healthcare-specific software and data management is also crucial.
What are the common day-to-day responsibilities for a Health Information Systems & IT Administrator at a Day Hospital?
Daily tasks include managing and maintaining the hospital's health information systems, ensuring data integrity and security, and providing technical support to staff. You would also be responsible for network administration, hardware and software troubleshooting, and implementing IT policies and procedures. This role is crucial for the smooth operation of patient records and administrative systems.
What is the typical work culture and what are the key employer expectations for an IT administrator in Botswana's healthcare sector?
The work culture in Botswana's healthcare IT sector often emphasizes reliability, attention to detail, and a strong service-oriented approach. Employers expect proactive problem-solving, adherence to data privacy regulations, and excellent communication skills to support diverse healthcare professionals. Punctuality and commitment to patient data security are highly valued.
What are the realistic career progression or growth paths for a Health Information Systems & IT Administrator in Botswana?
You could progress to roles such as Senior IT Administrator, IT Manager, or specialize in areas like Health Informatics Analyst or Cybersecurity within larger hospital groups or government health departments. Further education, specialized certifications, and consistent performance are key to advancing your career in this growing field. Opportunities may also exist in consulting for health IT solutions.
What typical benefits can one expect for a full-time IT administrator role in Botswana's private healthcare sector?
Full-time roles commonly include benefits such as annual leave, sick leave, and often a medical aid scheme contribution from the employer. Pension fund contributions are also standard, aligning with Botswana's employment regulations. Some employers may offer additional benefits like professional development allowances or life assurance.
How should one best apply for such positions in Botswana, and what do employers typically look for in candidates?
Applying through online job portals, company websites, or professional networking is common; ensure your CV is well-structured and highlights relevant IT and healthcare-specific experience. Employers seek candidates with a strong technical background, problem-solving abilities, and a proven track record of maintaining secure and efficient information systems. Emphasize any experience with health information privacy and system uptime.