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HOTEL MANAGER – The Royal Gem Hotel 511 views

Job Expired
The Royal Gem Hotel, a newly established entity in Jwaneng, seeks to recruit skilled and experienced individuals to join the team in growing the business. This is an exciting opportunity for individuals with impeccable track record and demonstrable passion for hospitality.

Job Summary

  • Type: full-time
  • Location: Jwaneng
  • Category: Hospitality
  • Closing Date: 2026-07-24

Key Responsibilities

  • Reporting to the board, key roles and responsibilities include but are not limited to the following:
  • Provision of general management for all hotel departments underpinned by planning, organizing and controlling of operations
  • Strict compliance with hotel standards and regulatory requirements
  • Marketing, promotions and elevating presence in all media platforms
  • Other duties that may arise from time to time

Requirements

  • Qualification: At least a diploma in Tourism and Hospitality Management
  • Experience: At least 5 years in a managerial role in a reputable tourism establishment
  • Fluent in English and Setswana. Command of international languages is an added advantage
  • Skills: Competent in Microsoft Office and Hotel Management packages, Financial/Accounting competencies and Human capital Management.
  • A valid drivers license over 2 years is required

How to Apply

Apply by email: Recruitment@theroyalgemhotel.com
Address: LOT 4007, UNIT 6 JWANENG

Frequently Asked Questions

What qualifications and experience are typically required for a Hotel Manager role in Botswana?

Most hotel manager positions in Botswana prefer a degree or diploma in Hospitality Management or a related business field. Significant prior experience, often at supervisory or assistant management levels across various hotel departments, is also crucial for demonstrating readiness.

What are the common day-to-day responsibilities of a Hotel Manager in Botswana's hospitality industry?

Day-to-day duties involve overseeing all hotel operations, ensuring exceptional guest satisfaction, and managing staff across various departments. This includes financial management, marketing oversight, maintenance coordination, and strict adherence to local health and safety regulations.

What are the key aspects of work culture and expectations for a Hotel Manager in Botswana?

Botswana's work culture for managers emphasizes professionalism, respect, and strong interpersonal skills, especially when interacting with diverse staff and international guests. A deep commitment to service excellence, adaptability, and adherence to local labor laws are highly expected.

What are the realistic career progression opportunities for a Hotel Manager in Botswana?

A Hotel Manager in Botswana can progress to Area Manager roles overseeing multiple properties or transition into corporate management positions within larger hotel groups. Opportunities for specialization in niche hospitality sectors or international placements may also arise with continued experience.

What kind of benefits package can a Hotel Manager typically expect in Botswana?

Benefits usually include standard provisions like annual leave, sick leave, and contributions to a pension fund as mandated by Botswana labor laws. Many employers also offer medical aid, housing allowances, or performance-based bonuses as part of a comprehensive package.

What should I include in my application, and what do employers in Botswana look for in a Hotel Manager candidate?

Employers seek candidates with strong leadership capabilities, proven operational experience, and a deep understanding of hospitality best practices. A well-structured CV highlighting relevant achievements and a compelling cover letter explaining your suitability are essential for your application.

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