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2 weeks ago
Are you passionate about fashion and skilled at keeping operations running smoothly? We are seeking a dynamic Manager to lead our Fashion Shop while coordinating our back-end administrative operations.
If you are organized, customer-focused, and ready to wear multiple hats, we want to hear from you!
Job Summary
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Retail Management
- Salary: competitive salary
- Closing Date: 2026-09-30
Key Responsibilities
- Manage day-to-day boutique operations, including visual merchandising, customer engagement, and sales growth.
- Oversee inventory tracking, stock replenishment, and point-of-sale transactions.
- Direct office administration, including supply ordering, vendor management, and scheduling.
- Support basic bookkeeping, record-keeping, and correspondence handling.
- Supervise, train, and motivate support staff.
Requirements
- Proven experience in retail management and office administration.
- Strong leadership and interpersonal communication skills.
- Proficient in computer applications(Microsoft).
- Excellent organizational skills with an eye for visual detail.
Salary
competitive salary
How to Apply
Apply by email: recruitment@materialgirls.co.bw
Frequently Asked Questions
What qualifications or education do I need to become a House Manager in Botswana?
Most employers prefer a diploma or degree in Business Administration, Retail Management, or Hospitality from institutions like BIUST or ABM University College. Relevant certifications in customer service or inventory management from local training providers such as BIDPA can strengthen your application. Prior experience in retail supervision is often valued more than formal education alone.
What are the typical day-to-day responsibilities of a House Manager?
You will oversee daily store operations, manage staff schedules, monitor stock levels, and ensure visual merchandising standards are met. Customer complaint resolution and liaison with suppliers for timely deliveries are also core duties. Reporting sales performance to regional managers and maintaining compliance with Botswana Bureau of Standards regulations round out typical responsibilities.
How does workplace culture and employer expectations differ in Botswana retail?
Botswana employers emphasize respect for hierarchy and punctuality, with formal greetings and deference to senior staff expected in many workplaces. Building personal relationships with colleagues and demonstrating loyalty to the company are highly valued traits. Many retail chains operate six-day weeks, so flexibility with Saturday shifts is commonly required.
What career progression opportunities exist for House Managers in Botswana?
Strong performers typically advance to Area Manager or Regional Manager roles overseeing multiple store locations within chains like Choppies or Spar. Some transition into buying, supply chain, or training and development positions at head office level. Entrepreneurship—opening independent retail businesses—is also a viable path given Botswana's supportive SME environment.
What benefits should I expect or negotiate as a full-time House Manager?
Standard benefits usually include annual leave of 15–20 days, paid public holidays, and contributions to the Botswana Public Officers Pension Fund or private pension schemes. Medical aid through providers like BPOMAS or Pula Medical Aid is commonly offered, though coverage levels vary significantly by employer. Negotiate for performance bonuses, staff purchase discounts, and transport or housing allowances where possible.
How do I apply for House Manager positions, and what do Botswana employers prioritize?
Apply through local job portals such as CareerPool Botswana, company websites, and newspaper advertisements in The Botswana Gazette or Mmegi. Employers prioritize demonstrated leadership experience, computer literacy in POS and inventory systems, and references from previous retail supervisors. Prepare for panel interviews and practical assessments such as mock customer scenarios or stock reconciliation exercises.
