Job Summary
- Type: full-time
- Location: Letlhakane
- Category: hospitality
- Closing Date: 2026-09-11
Key Responsibilities
- Regularly cleans all allocated areas to ensure hygienic facilities and delight our customers
- Maintains a safe, sanitary, and organised work environment.
- Conducts daily and regular inspections of guests’ rooms, offices, public areas, bathrooms, back of the house to ensure cleanliness.
- Provides laundry services in a busy hotel using various equipment
- Executes all duties in line with safety and occupational health protocols
- Monitors housekeeping inventory for the rooms
- Ability to work effectively and efficiently under pressure.
- Must be a team player and willing to learn.
- Must be willing to work long extended hours to respond to our client needs
Requirements
- Educational Qualifications: BGCSE or Junior Certificate.
- 2-3 Years’ experience in housekeeping in an established hospitality setting
- Understanding of hotel management processes and systems.
- Fluent in both English and Setswana.
How to Apply
About the Company
Executive Suites & Spa is a distinguished hospitality establishment located in Gaborone, Botswana, offering upscale accommodation and wellness services. The company provides spacious, well-appointed suites designed for both short-term and extended stays in the nation's capital. Guests can benefit from their on-site spa facilities, ensuring a relaxing and rejuvenating experience amidst a busy schedule. Executive Suites & Spa caters to discerning business and leisure travellers seeking comfort and luxury within the vibrant city of Gaborone.
Experience luxury and rejuvenation in Gaborone, Botswana.
Frequently Asked Questions
What qualifications or certifications do I need to apply for a Housekeeper position at an Executive Suites & Spa in Botswana?
Most employers require a Junior Certificate (JC) or BGCSE, though a certificate in Hospitality, Housekeeping, or Hotel Management from institutions like Gaborone Technical College or Botswana Accountancy College is an advantage. Practical experience in hotel or lodge housekeeping is often valued more than formal education, especially for executive-level rooms and spa areas.
What are the typical day-to-day responsibilities for this role?
You will clean and service executive suites, change linen, replenish guest amenities, and maintain spa areas to high hygiene standards. Duties also include reporting maintenance issues, handling guest laundry requests, and ensuring all areas meet the property's presentation and sanitation expectations.
What is the work culture and what expectations do employers in Botswana have for housekeeping staff?
Employers in Botswana generally expect punctuality, respect for guest privacy, and a strong work ethic, often with shifts that include weekends and public holidays. Teamwork and clear communication with front office and maintenance staff are important, especially in smaller executive or spa properties where staff often multi-task.
What career progression or growth paths are realistic for a housekeeper in Botswana?
With experience and additional training, you can progress to Housekeeping Supervisor, Assistant Executive Housekeeper, or Executive Housekeeper. Some professionals move into related roles such as Laundry Supervisor, Rooms Division Coordinator, or spa operations support within larger hotels, lodges, or hospitality groups.
What typical benefits can I expect, such as leave, medical aid, or pension?
Most formal employers in Botswana offer at least the statutory annual leave, sick leave, and sometimes a contributory pension fund or provident fund. Larger hotels and executive properties may also provide medical aid cover, uniform allowances, meals on duty, and occasionally accommodation or transport, but this varies by employer.
How do I apply and what do employers in Botswana look for in a housekeeping candidate?
You can apply through hotel websites, recruitment agencies, or by delivering a CV and cover letter directly to the property's human resources office. Employers look for reliability, attention to detail, previous housekeeping or spa cleaning experience, and a professional reference that confirms your honesty and work attendance.