Innisfree Apartments is a well-established self-catering apartment provider committed to delivering comfort, cleanliness and excellent guest service.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-08-24
Key Responsibilities
- Clean and maintain guest rooms, bathrooms, kitchens and common areas to the highest standards.
- Change bed linens, make beds and restock rooms with essential supplies.
- Wash, dry, fold and iron laundry and ensure proper handling of guest and company linen.
- Ensure laundry equipment and cleaning materials are used safely and efficiently.
- Report any maintenance or safety issues to the supervisor.
- Adhere to company policies and procedures at all times.
Requirements
- Minimum of Junior Certificate.
- Previous experience in housekeeping or laundry will be an added advantage.
- Ability to work independently and as part of a team.
- Honest, reliable and with strong attention to detail.
- Physically fit and able to work flexible shifts, including weekends and public holidays.
How to Apply
Apply by email: gminnisfree@micro.co.bw
Frequently Asked Questions
What qualifications or certifications are typically required for a Housekeeping & Laundry Assistant role in Botswana?
A minimum of Junior Certificate (Form C) or equivalent is commonly required, though some employers prefer candidates with a BTVET-accredited certificate in Hospitality or Housekeeping. Prior on-the-job training or informal experience in cleaning, laundry, or guest services is often accepted, especially in smaller establishments like Innisfree Apartments.
What does a typical day look like for a Housekeeping & Laundry Assistant in a Botswana apartment hotel?
Daily duties include cleaning and sanitising serviced apartments, changing linens, restocking amenities, operating industrial washers/dryers, folding and sorting laundry, and reporting maintenance issues. Punctuality, attention to detail, and adherence to hygiene standards aligned with Botswana’s Public Health Act and local tourism board guidelines are consistently expected.
How does workplace culture in Botswana influence expectations for this role?
Respect for hierarchy and senior staff is valued, and communication is typically polite and indirect — for example, raising concerns through supervisors rather than directly with guests or management. Teamwork is emphasised, and showing initiative while maintaining humility aligns well with local norms in Gaborone and other urban hospitality settings.
What career progression opportunities exist for Housekeeping & Laundry Assistants in Botswana’s hospitality sector?
With 2–3 years’ experience and demonstrated reliability, assistants may progress to Senior Housekeeper, Laundry Supervisor, or Housekeeping Coordinator roles — especially in larger serviced apartment complexes or hotels. Some pursue further BTVET or University of Botswana short courses in Hospitality Management to support advancement into supervisory or front-office positions.
What benefits are typically offered to Housekeeping & Laundry Assistants in Botswana?
Employers registered with the Botswana Unified Revenue Service (BURS) and NSSA usually provide annual leave (minimum 15 days), sick leave (as per Employment Act), and mandatory NSSA contributions. Medical aid is less common at entry level but may be offered by larger or internationally affiliated properties; pension schemes beyond NSSA are rare unless specified in collective agreements.
How should I apply, and what do employers in Botswana specifically look for in candidates for this role?
Submit a clear, concise CV with contact details and references to the employer’s email or physical address — handwritten applications are still accepted but typed is preferred. Employers prioritise visible reliability (e.g., consistent work history), basic English literacy, willingness to undergo on-site training, and proof of residence or work eligibility in Botswana (e.g., ID card or valid permit).