The Human Resource Officer will oversee recruitment, employee relations, training, and compliance with Botswana labour laws. This role supports all hotel operations – accommodation, food & beverage, conferencing, outside catering, and the hotel school – by ensuring staff are motivated, well-trained, and aligned with the standards of an upmarket 4-star property.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Human Resources
- Closing Date: 2026-06-10
Key Responsibilities
- Recruitment & Onboarding: Manage hiring processes, interviews, and induction programs.
- Employee Relations: Handle staff welfare, grievances, and disciplinary procedures.
- Training & Development: Coordinate training programs, including collaboration with the hotel school.
- Compliance: Ensure adherence to Botswana labour laws, contracts, and HR policies.
- Performance Management: Support appraisals, KPIs, and career development initiatives.
Requirements
- Education: Degree or Diploma in Human Resource Management, Industrial Psychology, or related field.
- Hotel Experience: Minimum 3-5 years’ HR experience in an upmarket 4-star hotel or hospitality environment.
- Skills: Strong knowledge of HR practices, Botswana labour law, and employee engagement strategies.
- Languages: Fluency in English; Setswana an advantage.
- Professional Integrity: High ethical standards, confidentiality, and organizational skills.
How to Apply
Send your application letter and detailed CV to recruitment@ubhotelandconferencecentre.com clearly indicating the job position applied for on the email subject line. The application deadline is 10 June 2026.
About the Company
The UB Hotel and Conference Centre, an integral part of the University of Botswana, is a leading venue for events and accommodation in Gaborone. Situated on the university's vibrant campus, it provides state-of-the-art facilities for academic conferences, corporate meetings, and various social functions. The centre offers a range of comfortable guest rooms, comprehensive meeting spaces, and professional support services. It plays a crucial role in facilitating knowledge exchange and community engagement, serving both the university and the broader Botswana community with its hospitality offerings.
Premier conferencing and hospitality at the University of Botswana, Gaborone.
Frequently Asked Questions
What qualifications and experience are typically required for an HR Officer role in Botswana?
Generally, a Bachelor's degree in Human Resources Management, Business Administration, or a related field is expected. Practical experience in HR administration, recruitment, or employee relations is also highly valued by employers.
What are the primary day-to-day responsibilities of an HR Officer, especially in a hospitality setting?
Daily tasks often involve managing recruitment and onboarding processes, maintaining accurate employee records, and assisting with payroll administration. You'll also support employee relations, performance management, and the implementation of HR policies.
What is the typical work culture like for HR professionals in Botswana, and what are key local expectations?
Botswana's work culture often values respect, professionalism, and adherence to established protocols. Punctuality, strong interpersonal skills, and a thorough understanding of local labor laws are highly regarded.
What are the typical career progression opportunities for an HR Officer in Botswana?
An HR Officer can progress to roles such as Senior HR Officer or HR Manager within an organization. Further education and continuous professional development, especially in specialized HR areas, can accelerate this growth path.
What kind of benefits package can I generally expect for an HR Officer position in Botswana?
Common benefits often include annual leave, sick leave, and compassionate leave, in line with the Botswana Labour Act. Many employers also provide contributions towards medical aid and participation in a pension fund.
What's the best way to apply for an HR Officer role in Botswana, and what do employers typically look for in candidates?
Most applications are submitted online or via email with a comprehensive CV and a tailored cover letter. Employers seek candidates with strong communication skills, a solid understanding of HR principles, and demonstrable experience in relevant areas.