HUMAN CAPITAL OFFICER – Sky Bridge Capital & City Square Lodge

Competencies

• Commercial Acumen: Ability to understand business “language” and financial drivers.
• Influence: Strong interpersonal skills with the ability to challenge and influence senior leaders.
• Agility: Comfortable working in a fast-paced environment with shifting priorities.
• Integrity: High ethical standards and the ability to manage confidential information with discretion.

About the Role

Are you an HR professional who can pivot from a fuel depot to a guest house without missing a beat? We are looking for a versatile Human Capital Officer to support two distinct entities: our established fuel distribution business and our premier guest house.

This is not a “desk-only” job. You will be the heartbeat of our people operations, spending time at both locations to ensure our teams are supported, compliant, and motivated. If you are a powerhouse in Employee Relations and enjoy the challenge of diverse work environments, this is the role for you.

Key Responsibilities

1. Employee Relations & Compliance (Core Focus)

• Manage disciplinary processes, grievances, and industrial relations for both entities.
• Represent the companies at the Department of Labour and Mediation-Arbitration cases if necessary.
• Ensure both businesses are 100% compliant with the Botswana Employment Act, including specific regulations regarding overtime and shift work.

2. Recruitment & Onboarding

• Lead the end-to-end recruitment for diverse roles—from fuel truck drivers and pump technicians to guest house chefs and front-of-house staff.
• Conduct site-specific inductions focusing on safety (Fuel) and service excellence (Hospitality).

3. Payroll & Administration

• Oversee the monthly payroll processing, ensuring accurate calculation of hours, leave, and statutory deductions (PAYE, Pension).
• Maintain meticulous employee files and digital HR records.

4. Performance & Culture

• Facilitate performance reviews and help managers set KPIs that make sense for their specific teams.
• Drive employee engagement initiatives that bridge the gap between the two companies.

Qualifications

• Education: A Degree in Human Resources Management, Labour Relations, or a related field.
• Experience: 3–5 years of HR Generalist experience. Previous experience in either the energy/logistics or hospitality sector is highly advantageous.
• Expertise: Must demonstrate “expert level” knowledge of Botswana Labour Laws.
• Competencies:
• The “Switch”: The ability to handle the formal, safety-conscious culture of fuel distribution and the warm, service-oriented culture of a guest house.
• Communication: Exceptional verbal and written Setswana and English.
• Conflict Resolution: A calm, fair, and firm approach to handling workplace disputes.
• Driver’s License: A valid Class B license is essential as you will move between sites.