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HUMAN RESOURCES OFFICER – Botswana Digital & Innovation Hub (Bdih) 431 views

Organization Name: Botswana Digital & Innovation Hub (BDIH)

The role is responsible for coordinating & facilitating the implementation of human resources plans and organisational effectiveness programs and initiatives including but not limited to recruitment and selection, performance management, training, and talent retention strategies to facilitate the achievement of HR strategic objectives.

Key Responsibilities

  • Collaborate with management to identify recruitment needs and ideal candidate profiles.
  • Draft job advertisements and distribute them through effective channels.
  • Screen candidates based on talent requirements and business goals.
  • Conduct and coordinate interviews, analyse interview results, and recommend best-fit candidates.
  • Ensure compliance with recruitment authorisation processes, including signed approvals and verification checks.
  • Conduct reference checks and qualification verifications before finalising hiring decisions.
  • Lead the development and maintenance of employment contracts ensuring contracts meet policy requirements.
  • Deliver on boarding program to acclimatise new employees and foster positive attitude toward organisational objectives.
  • Assist in the implementation and monitoring the Performance Management Process, ensuring adherence to established timelines.
  • Conduct audits to verify the quality of performance information submitted.
  • Ensure performance assessment results inform career development, promotions, salary increments, and training interventions.
  • Provide administrative support for performance appraisals to managers and employees ensuring performance evaluations are completed within scheduled timelines.
  • Ensure learning and development needs highlighted in the performance appraisals are aggregated into the annual learning and development.
  • Conduct Training Needs Analysis (TNA) and coordinate learning interventions with departmental heads.
  • Liaise with training providers to facilitate employee skill enhancement.
  • Track training outcomes and submit regular reports to the Head of Human Resources and Administration.
  • Coordinate employee relations activities by facilitating and coordinating disciplinary and grievance hearings.
  • Interpret and communicate human resources policies and processes to staff to ensure they are understood and uniformly applied.
  • Research on labour laws and regulations and report of changes that have taken place and update staff accordingly.
  • Facilitate the employee engagement processes and surveys as required.
  • Support the HR department with culture improvement programs and initiatives as developed.
  • Provide administrative support in all employee wellness programs.
  • Prepare and maintain records of employee details with service providers for processing including new hires, release of employee from work and amendments in information.
  • Carry out administrative activities related to benefits administration including ensuring accurate and complete deductions from employee salaries.
  • Process service provider invoices and payments with the finance department.
  • Perform thorough analysis of payroll input data to ensure accuracy, completeness, and consistency before processing.
  • Collaborate closely with the finance and accounting departments to facilitate smooth payroll processing.
  • Handle employee inquiries regarding salary payments, deductions, benefits, or related issues in a professional and timely manner.
  • Maintain and update employee personnel records, ensuring that all records are accurately maintained, organised and regularly updated.
  • Accurately capture and update employee details on the HR Information Management System.
  • Maintain proper documentation and audit trails for all human resources transactions.
  • Act as a primary contact person between the HR department and HR information management systems provider.
  • Maintain strict confidentiality of personal employee data.
  • Oversee the daily operations and performance of the Driver to ensure timely and safe transportation of personnel and goods.
  • Monitor driver performance and provide guidance or support as needed.

Requirements

  • Bachelor’s degree in Human Resources, Organisational and/or Industrial Psychology or equivalent.
  • Minimum five (5) years generalist human resources experience, human resources administration or a related field.
  • Proven experience in recruitment and selection, employee relations, payroll administration and HR Systems (e.g. SAGE 300 People, SAP or similar), benefits administration, employee wellness, performance management, learning and development.
  • Knowledge of the Employment Act, Labor Laws and Industrial Relations Code.

How to Apply

All applications should include a Curriculum Vitae, certified copies of qualifications, a certified Government issued identity document and three traceable references. Email to: recruitment@bih.co.bw Closing Date: 30 March 2026 at 1700hrs
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