The Gambling Authority of Botswana is recruiting an ICT Systems & Infrastructure Officer in Gaborone. The role provides reliable, secure and efficient administration, maintenance and technical support for ICT infrastructure, enterprise systems, cloud services, networks, cybersecurity controls and end-user computing.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Information Technology
- Closing Date: 2026-09-10
Key Responsibilities
- Administering servers and core infrastructure
- Configuring networks and VPN services
- Monitoring availability and security
- Managing firewalls and endpoint protection
- Supporting backups and disaster recovery
- Resolving ICT service requests
Requirements
- A Bachelor’s degree in Information Technology, Computer Science, Information Systems, Network Engineering, Cybersecurity or a related discipline
- Professional certification and 3-5 years’ relevant ICT infrastructure or systems administration experience are advantageous
How to Apply
Apply by email: recruitment@cgponconsultants.com
About the Company
The Gambling Authority of Botswana is the national regulatory body responsible for overseeing and licensing all gambling activities in Botswana. Established under the Gambling Act of 2012, it replaced the former Casino Control Board and took on a broader mandate covering casinos, betting, lotteries, and other forms of gaming. Headquartered in Gaborone, the Authority issues licences, monitors compliance, and promotes responsible gambling across the country. It also works to prevent problem gambling and illegal gaming operations while ensuring the industry contributes to Botswana's economy. Through its oversight, the Authority aims to maintain a fair, transparent, and well-regulated gambling sector for operators and the public alike.
Regulating gambling activities in Botswana
Frequently Asked Questions
What qualifications do I need to become an ICT Systems & Infrastructure Officer at the Gambling Authority of Botswana?
Typically, employers in Botswana look for a degree or diploma in Computer Science, Information Systems, or a related IT field. Industry certifications such as CompTIA Network+, Microsoft (Azure/MCSA), Cisco CCNA, or ITIL are highly valued for infrastructure roles. Some experience with server administration, networking, and ICT support is usually expected.
What are the typical day-to-day responsibilities of an ICT Systems & Infrastructure Officer?
The role generally involves maintaining servers, networks, and end-user systems, monitoring infrastructure performance, and providing technical support to staff. You may also handle system upgrades, backups, cybersecurity measures, and vendor coordination. Documentation of ICT processes and supporting compliance requirements is often part of the job.
What benefits can I expect when working in this role in Botswana?
Public and parastatal organisations in Botswana commonly offer medical aid contributions, pension schemes, and paid annual leave as standard benefits. Additional perks may include housing or transport allowances, professional development support, and study leave. Specific packages vary by employer and should be confirmed during the offer stage.
What career growth paths are available from an ICT Systems & Infrastructure Officer position?
With experience, you can progress to senior officer, systems administrator, network engineer, or ICT manager roles within Botswana's public sector and private companies. Pursuing advanced certifications like CISSP, PMP, or cloud certifications strengthens promotion prospects. Moving into specialisations such as cybersecurity or enterprise architecture is also common.
How do I apply for this role, and what do Botswana employers typically look for?
Applications are usually submitted through the organisation's official website or via advertised channels such as local newspapers and job portals, requiring a CV, certified copies of qualifications, and a cover letter. Employers in Botswana value relevant experience, professional certifications, strong communication skills, and knowledge of local regulatory environments. Always tailor your application to highlight infrastructure and systems experience.
What is the work culture like for ICT professionals in Botswana?
Workplaces in Botswana tend to be formal and hierarchical, with respect for seniority and clear reporting structures being important. Standard working hours are typically Monday to Friday, 07:30/08:00 to 16:30/17:00, though ICT roles may require occasional after-hours support. Professionalism, punctuality, and teamwork are highly valued across both public and private sectors.