We are hiring for an ICT Systems & Infrastructure Officer at the Gambling Authority.
Job Summary
- Employer: Gambling Authority
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: ICT
- Closing Date: 2026-09-10
Key Responsibilities
- Administering and maintaining servers, operating systems, storage, cloud services and core ICT infrastructure.
- Configuring and maintaining network infrastructure, including switches, routers, wireless networks, internet connectivity and VPN services.
- Monitoring infrastructure availability, capacity, performance and service health.
Requirements
- A Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Network Engineering, Cybersecurity or a related discipline is required.
- A minimum of three (3) to five (5) years’ relevant experience in ICT infrastructure, systems administration, network administration or a related ICT operations role.
- Experience in administering Microsoft 365, Microsoft Entra ID/Active Directory, Windows Server, networks, firewalls, backup systems and endpoint environments.
How to Apply
Original Advert
Source document for this listing, published by Jobs Botswana.
About the Company
The Gambling Authority is a body corporate established to regulate the gambling industry in Botswana. It is responsible for overseeing and supervising all gambling activities within the country to ensure they are conducted safely and fairly. The Authority aims to transform Botswana's economy by promoting responsible gaming practices and maintaining the integrity of the sector. It operates under a mandate to license, monitor, and enforce compliance among gambling operators in Botswana.
Transforming Botswana's economy through safe gaming.
Website: https://gamblingauthority.co.bw/
Frequently Asked Questions
What qualifications and certifications are typically required for this role?
A degree in Computer Science, Information Technology, or a related field is usually mandatory. Professional certifications such as CCNA, MCSA, or ITIL are highly valued by Botswana employers to prove technical competence.
What are the common day-to-day responsibilities of an ICT Systems & Infrastructure Officer?
The role typically involves managing server health, maintaining network connectivity, and ensuring system security. You will also provide technical support to staff and manage hardware procurement and maintenance.
What is the typical work culture and expectation for ICT roles in Botswana's public sector?
Expect a formal environment with a strong emphasis on hierarchy and adherence to official protocols. Reliability and the ability to handle urgent system outages outside of standard office hours are often expected.
What are the standard benefits associated with this type of position in Botswana?
Typical packages include comprehensive medical aid, a contributory pension fund, and annual leave. Some organizations may also offer housing or transport allowances depending on the grade of the post.
What is the realistic career progression for someone starting in this role?
You can progress into senior infrastructure management or specialize as a Network Architect or Cybersecurity Expert. Many professionals eventually move into ICT Manager or CIO roles within the organization.
How should I apply and what do Botswana employers look for in a candidate?
Submit a formal application letter and a detailed CV highlighting your practical experience with infrastructure projects. Employers prioritize candidates who demonstrate both technical proficiency and a commitment to professional ethics.
