We are hiring for an ICT Systems & Infrastructure Officer at the Gambling Authority.
Job Summary
- Employer: Gambling Authority
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: ICT
- Closing Date: 2026-09-10
Key Responsibilities
- Administering and maintaining servers, operating systems, storage, cloud services and core ICT infrastructure.
- Configuring and maintaining network infrastructure, including switches, routers, wireless networks, internet connectivity and VPN services.
- Monitoring infrastructure availability, capacity, performance and service health.
Requirements
- A Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Network Engineering, Cybersecurity or a related discipline is required.
- A minimum of three (3) to five (5) years’ relevant experience in ICT infrastructure, systems administration, network administration or a related ICT operations role.
- Experience in administering Microsoft 365, Microsoft Entra ID/Active Directory, Windows Server, networks, firewalls, backup systems and endpoint environments.
How to Apply
Original Advert
Source document for this listing, published by Jobs Botswana.
About the Company
The Gambling Authority is a body corporate established to regulate the gambling industry in Botswana. It is responsible for overseeing and supervising all gambling activities within the country to ensure they are conducted safely and fairly. The Authority aims to transform Botswana's economy by promoting responsible gaming practices and maintaining the integrity of the sector. It operates under a mandate to license, monitor, and enforce compliance among gambling operators in Botswana.
Transforming Botswana's economy through safe gaming.
Website: https://gamblingauthority.co.bw/
Frequently Asked Questions
What qualifications or certifications are typically required for an ICT Systems & Infrastructure Officer role in Botswana?
Usually a diploma or bachelor's degree in Information Technology, Computer Science, or a related field is expected. Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft Certified: Azure Administrator Associate are often valued. Practical experience with server administration, networking, and troubleshooting is also important.
What are the common day-to-day responsibilities of this role?
You would monitor and maintain servers, network equipment, and storage systems to ensure high availability. Routine tasks include applying patches, performing backups, managing user accounts, and responding to incident tickets. You may also assist in planning upgrades and documenting infrastructure changes.
How does the local work culture in Botswana influence expectations for ICT professionals?
Botswana workplaces tend to value punctuality, respect for hierarchy, and collaborative problem‑solving. ICT staff are expected to communicate clearly with non‑technical stakeholders and to adhere to government‑aligned IT policies, especially in regulated sectors like the Gambling Authority. Demonstrating initiative while respecting established procedures is appreciated.
What realistic career progression or growth paths exist for an ICT Systems & Infrastructure Officer?
With experience, you can advance to senior roles such as ICT Systems Administrator, Infrastructure Team Lead, or ICT Manager. Further specialization in areas like cybersecurity, cloud architecture, or enterprise networking can open paths to specialist or consultancy positions. Continuous learning and obtaining higher‑level certifications support upward mobility.
What typical benefits and application process should a job seeker expect in Botswana for this role?
Employers commonly offer paid annual leave (around 20‑25 days), medical aid contributions, and a pension or provident fund scheme. The application process usually involves submitting a CV and cover letter via the company’s online portal or email, followed by shortlisting, technical assessment, and interviews. Highlighting relevant Botswana‑based experience and familiarity with local ICT standards can strengthen your application.