INFORMATION AND DIGITAL TECHNOLOGY MANAGER – Ba Isago University I

VACANCY 

Ba Isago University IT Manager Position:

The University is inviting suitably qualified candidates to apply for the following position tenable at its Campus in Gaborone:

INFORMATION AND DIGITAL TECHNOLOGY MANAGER 1 POST

MAIN PURPOSE OF THE JOB

To be responsible for the day-to-day management and operational support of the University’s IT infrastructure and services, ensuring seamless and reliable technology support for staff and students across all Campuses (Gaborone, Francistown and Maun). The position reports directly to the Director, Information and Digital Technology.

MAIN DUTIES

• Infrastructure Management & Maintenance
• Digital Innovation & Transformation
• Service Delivery & Support
• Project Coordination & Support
• Cybersecurity and Compliance
• Team and Vendor Management
• IT Equipment and Training
• Web Management
• Documentation & Reporting.

KNOWLEDGE, SKILLS AND ABILITIES

• Understand the various ICT products and how to implement them.
• Understanding of the higher tertiary education system in Botswana.
• Ability to understand financials, for example budgets and financial statements.

• A demonstrated ability to identify, resolve and consult on a wide range of academic and administrative issues, with a clear sense of institutional needs and priorities.
• Strong, sound organisational and management skills, as well as highly computer literate.
• Strong leadership & interpersonal skills.
• Ability to conduct and direct research into IT issues and products as required.
• Proven analytical, critical and problem-solving abilities.
• Ability to effectively prioritise and execute tasks in a high-pressure environment.
• Strong project management skills.
• Exceptional customer service orientation.
• High attention to detail.

QUALIFICATIONS AND EXPERIENCE

• Master’s Degree in Computer Science Information Systems
• Bachelor Degree in Computer Science / Electronics Engineering/ Information System.
• A Master’s in Business Administration degree, MCSE, MOS, CCNA, CCNP, ERP or any Certification will be an added advantage.
• At least 7 years’ experience in the Higher Educational Sector, 3 Years at managerial role