INFORMATION SERVICES MANAGER – Botswana Meat Commission 168 views

Key Responsibilities

• Develop and implement the Commission’s ICT strategy aligned to business objectives.
• Advise Management on emerging technologies and digital transformation opportunities.
• Develop ICT policies, standards, and governance frameworks.
• Support business continuity and disaster recovery planning.
• Manage and maintain servers, networks, internet connectivity, telecommunications systems, and data centres.
• Ensure high availability and reliability of ICT systems across Lobatse, Maun, Francistown, Tsabong, and other operational sites.
• Monitor system performance and recommend upgrades where necessary.
• Develop and implement cybersecurity policies and controls.
• Protect organisational systems against cyber threats, malware, data breaches, and unauthorised access.
• Ensure compliance with information security standards and best practices.
• Conduct regular vulnerability assessments and risk reviews.
• Manage ERP systems, payroll systems, Human Capital Management systems, finance systems, procurement systems, and operational databases.
• Ensure integration of business applications across the Commission.
• Oversee system upgrades, implementation, and optimisation projects.
• Ensure timely ICT support to all users.
• Manage helpdesk operations and service level agreements.
• Promote user satisfaction and continuous improvement in ICT services.
• Establish data governance frameworks.
• Ensure data integrity, confidentiality, and availability.
• Support Management with business intelligence and reporting solutions.
• Lead ICT projects from conception to implementation.
• Manage budgets, vendors, contracts, and service providers.
• Ensure projects are delivered within budget and timelines.
• Ensure compliance with applicable laws, regulations, and ICT standards.
• Support internal and external audits.
• Maintain ICT risk registers and mitigation plans.
• Lead, mentor, and develop ICT staff.
• Conduct performance management and succession planning.
• Build a high-performing ICT team.

Requirements

• Minimum of Bachelor’s Degree in Information Technology, Computer Science or relevant field. Masters degree will be an added advantage.
• Certifications such as ITIL, PMP, CISSP are highly desirable.
• At least ten (10) years’ post-qualification experience within the Information Services function, including a minimum of five (5) years in a managerial role. Knowledge of IT within the manufacturing or meat processing industry will serve as an added advantage.
• Strong understanding of network architecture and security.
• Proficiency in managing enterprise software systems (e.g., ERP, CRM).
• Experience with virtualization and cloud solutions.
• Knowledge of data management and business intelligence tools.
• Results oriented with strong analytical, problem solving and decision-making skills.
• Excellent communication (written and verbal) and interpersonal skills.

How to Apply