Company: Premiere
Reference # PW001
Contract Type: Permanent
Location: Gaborone, South East, Botswana

Introduction

Our client is looking for suitable candidates to fill in the position of IT Application Manager. Key responsibilities include the following;

To plan, organise, co-ordinate and manage application support function to ensure availability, accessibility and reliability of application systems used within the company the role is charged with the responsibility to develop business solutions, data management and to ensure that IT business support processes are effectively managed across the Corporation.

Organization – The job holder works for a large organization with considerable IT Processes.
Role – With regard to IT application, the job holder plays a crucial role.

Impact – The job holder manages IT Application Section that has a direct impact on business results.

Responsibilities include;

Testing Meets changing requirements by developing new testing approaches and strategy for a defined range of products and/or operations.

Solutions Analysis Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs.

Operational Management Manages a significant operational area for the organization.

Client & Customer Management (External) Manages important client relationships or oversees relationship management with a group of more transactional clients and customers.

Policy Development & Implementation Participates in developing policies for area of responsibility, creating underlying procedures and monitoring their implementation within the organization.

Building Capacity Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialized training or coaching in area of expertise to others throughout the organization.

Leadership and Direction Delivers outcomes by managing others and working within established systems. Compliance Provides input into the development of compliance policies, develops underlying procedures and monitors their implementation for area of responsibility within the organization.

Improvement / Innovation Initiates, formulates and implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organization’s change management program.

Data Management Delivers prescribed outcomes by working as directed within established data management systems and procedures.

Safety, Health and Environment Delivers own prescribed outcomes and/or provides support services by using the organization’s safety, health and environment systems and protocols. Performance Management Takes responsibility for implementing the team’s performance management systems with guidance from management.

Client & Customer Management (Internal) Manage relationships with important internal customers and act as their business partner.

Budgeting & Control Develops and/or delivers budget plans for own area. Contract Management Manages and delivers required outcomes for a portfolio of contracts and negotiates service level agreements while planning, coordinating and supervising activities related to major contracts.

Project Management Manages and delivers required outcomes for a portfolio of projects while reporting to .

Strategic Planning Develops and/or delivers elements of a strategic planning system with guidance from management.

Behavioral Skills Business Perspective Has an understanding of the business context in which they are operating that informs planning and decision making. Specifically, understands and acts on market trends; for example, is aware of emerging competitors or context risks and takes action.

Cross Functional Perspective Demonstrates knowledge of different functions and business units and how various roles across these areas interact. Understands the needs, metrics, incentives and deliverables of other functions and business units and overall organizational governance. Specifically, understands impact of team’s work; for example, understanding how the proposed project or decision will impact other teams and units and their needs, perspectives or metrics.

Analytical Thinking Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically. Applies judgement on the basis of evidence and reasoning. Specifically, identifies the root causes; for example, using analytical techniques to break a complex problem into component parts.

Understanding Others Takes an active interest in other people. Seeks to understand their individual perspectives and concerns and accurately hears the unspoken or partly expressed thoughts, feelings and concerns of others. Specifically, actively listens; for example, repeating what was heard to check understanding, particularly in difficult conversations.

Focusing others on the customer Focuses the organization on discovering and meeting the customer’s needs. Specifically, anticipates; for example, encouraging customer focused innovation of new products and services. Organizational Systems Thinking Considers and addresses the organization as a set of interacting systems so as to structure and align organizational ways of working to the strategy or organizational purpose. This is about changing structure, systems, processes (the ‘plumbing’ of the organization) – it is not the interpersonal aspects of leading change. Specifically, identifies areas for change; for example, diagnosing misalignment between the organizational structure or model and the desired outcomes.

Strategic Thinking Focuses on the long-term business strategy and aligns their thinking and planning accordingly. Specifically, contributes to longer-term strategy; for example, using knowledge of the competitive environment to inform strategic direction. Conceptual Thinking Thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights. Specifically, applies models or theories; for example, using a theory to help understand a situation. Information Seeking A desire to know more and seek information to inform decisions. Specifically, researches; for example, conducting debriefs following completed projects to understand what worked well and what did not.

People Development Builds capability of others by teaching, coaching and/or mentoring them to do an excellent job for the long-term. Specifically, coaches; for example, taking personal ownership for developing people. Initiative Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, takes action for long-term gain; for example, acting now to take advantage of opportunities that will pay off in the long-term.

Customer Focus Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, customizes solutions; for example, recommending or adapts products, services or solutions to address the customer’s real needs. Team Leadership Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, creates positive team culture; for example, ensuring others follow the expected ways of working. Adaptability Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes.

Specifically, adapts tactics; for example, while maintaining the same overall plan or strategy, changing how to accomplish goals in line with changing circumstances.

Drive for Results Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team). Attention to Detail Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, monitors data or projects; for example, monitoring progress of against milestones or deadlines.

Collaborative Influence Win the hearts and minds of others across boundary collaborations and to do the right thing, regardless of formal authority. Specifically, facilitates short-term teaming; for example, pulling together individuals to team around a problem, crisis, or opportunity.

Technical Skills Health and Safety Manages and applies safe systems of work without supervision and provides technical guidance when required. Procurement Business Case Development Uses comprehensive knowledge and skills to act independently while guiding and training others on developing business cases for the procurement of particular products and services.

IT Testing Applies expertise to act as the organizational authority on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services. IT Data Management Uses comprehensive knowledge and skills to act independently while guiding and training others on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.

IT Implementation and integration Uses comprehensive knowledge and skills to act independently while guiding and training others on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure. Contract Management Works without supervision and provides technical guidance when required on monitoring and managing the provision of contracted services. Project Management Works without supervision while providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters. IT Applications Uses comprehensive knowledge and skills to act independently while guiding and training others on selecting, deploying and getting the best results from the most appropriate office system. IT support Works without supervision and provides technical guidance when required on monitoring, diagnosing and fixing technological problems.

Business Requirements Analysis Uses comprehensive knowledge and skills to act independently while guiding and training others on analyzing the business requirements that IT solutions must meet. Policy and procedures Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Risk Management Uses comprehensive knowledge and/or skills to act independently while providing guidance and training to others on identifying, assessing, prioritizing and managing risks. Policy and Regulation Works without supervision and provides technical guidance when required on interpreting and applying knowledge of applicable laws, regulations and policies in area of expertise.

Budgeting and Control Uses comprehensive knowledge and skills to work independently on budgeting and control while providing guidance and training to others. Data Collection and analysis Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making. Planning and Organizing Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Education General Education A recognized University Degree in Computer Science, Information Systems, Information Technology, Computer Engineering or equivalent Relevant Industry Qualification in Systems Development or Support.

Experience Work Experience Minimum of 6 years post qualification experience in ICT environment, of which should have been at management level. Experience in SAP, Oracle, SQL or exposure to ERP Systems.

Requirements
Education
General Education
A recognized University Degree in Computer Science, Information Systems, Information Technology, Computer Engineering or equivalent Relevant Industry Qualification in Systems Development or Support.

Experience Work Experience Minimum of 6 years post qualification experience in ICT environment, of which should have been at management level.

Experience in SAP, Oracle, SQL or exposure to ERP Systems.
Managerial Experience At least 3 years at management level.

Job Closing Date 20/12/2018

 

 

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