Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Contract
- Location: Gaborone, Botswana
- Category: Compliance
- Closing Date: 2026-10-02
Key Responsibilities
- Perform comprehensive KYC assessments for existing clients to ensure compliance with regulatory standards.
- Proactively engage clients ahead of KYC review deadlines to obtain and verify documentation.
- Maintain accurate client contact details and communication records in CRM and KYC tools.
- Work closely with Client Group teams, Transactional Product Managers, Onboarding Specialists, Client Service Managers, Compliance and Legal to resolve complex client review issues.
- Apply accurate risk classification and maintain documentation in accordance with regulatory requirements.
- Act as a subject matter expert on KYC, AML, FATCA and CRS processes, providing guidance and support to stakeholders and clients.
- Communicate with clients to obtain necessary documentation or provide explanations where needed.
- Investigate and resolve discrepancies or disputes in client information.
- Ensure client documentation and KYC information is acquired in accordance with the company data privacy policy and regulatory standards.
- Response to client or internal stakeholder requests or queries for documentation or KYC information.
- Validate the accuracy of client information and pre-populate required documentation prior to submission. This includes applying quality assurance measures to confirm data completeness and securing all necessary approvals.
- Identify opportunities to enhance team processes and optimise workflows, including the resolution of discrepancies and disputes.
Requirements
- A bachelor’s degree
- Minimum 3 years of experience in related role, client onboarding, risk compliance or AML/KYC roles.
- Banking, financial services, or regulated industry experience will be beneficial.
- Understanding of Botswana’s financial regulations and the financial Intelligence act.
- Proficiency in Microsoft Excel, Word, and Outlook.
How to Apply
REF Code: R53884
About the Company
FNB Botswana is a licensed commercial bank operating in Botswana under the supervision of the Bank of Botswana. It provides retail, business, and corporate banking services across major urban centres including Gaborone, Francistown, and Maun. The bank launched operations in Botswana in 2011 after acquiring the former Botswana National Bank. FNB Botswana is a wholly owned subsidiary of FirstRand Limited, but it holds its own banking licence and operates independently within Botswana’s regulatory framework.
Banking and financial services in Botswana
Frequently Asked Questions
What qualifications or certifications are typically required for a KYC Consultant role in Botswana?
Most employers require a degree in Finance, Law, Risk Management, or a related field. Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA qualifications are highly valued and often preferred for compliance roles in Botswana's banking sector.
What are the typical day-to-day responsibilities of a KYC Consultant?
You will review and verify customer documentation to ensure compliance with anti-money laundering regulations. Daily tasks include conducting customer due diligence, updating risk profiles, and preparing reports for regulatory submissions to Bank of Botswana.
How does the work culture in Botswana's banking sector typically operate?
Botswana's banking environment emphasizes professionalism, punctuality, and respect for hierarchy. Dress codes are typically formal, and building strong working relationships through respectful communication is essential for success.
What career progression opportunities exist for KYC and compliance professionals in Botswana?
Fixed-term contracts often lead to permanent roles or promotions to Senior Consultant, Compliance Manager, or Head of AML. Experience at major banks like FNB strengthens your profile for regional opportunities within the SADC banking sector.
What benefits are typically included in fixed-term contracts with banks in Botswana?
Benefits usually include medical aid contributions, pension fund participation, and annual leave entitlements as prescribed by Botswana's Employment Act. Specific packages vary by employer and contract terms, so review your offer letter carefully.
How should I apply for this role and what do Botswana employers look for in candidates?
Submit your application through the employer's official careers portal with a tailored CV highlighting relevant compliance experience. Employers prioritize attention to detail, integrity, and demonstrated knowledge of Botswana's Financial Intelligence Act and AML regulations.
