To conduct comprehensive KYC and Client Due Diligence reviews to ensure compliance with Anti-Money Laundering (AML) and other regulatory requirements. The role supports client refresh and maintenance processes, mitigates risk, and enables trade by ensuring accurate and timely verification of client information.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Contract
- Location: Gaborone, Botswana
- Category: Compliance
- Closing Date: 2026-10-02
Key Responsibilities
- Perform comprehensive KYC assessments for existing clients to ensure compliance with regulatory standards.
- Proactively engage clients ahead of KYC review deadlines to obtain and verify documentation.
- Maintain accurate client contact details and communication records in CRM and KYC tools.
- Work closely with Client Group teams, Transactional Product Managers, Onboarding Specialists, Client Service Managers, Compliance and Legal to resolve complex client review issues.
- Apply accurate risk classification and maintain documentation in accordance with regulatory requirements.
- Act as a subject matter expert on KYC, AML, FATCA and CRS processes, providing guidance and support to stakeholders and clients.
- Communicate with clients to obtain necessary documentation or provide explanations where needed.
- Investigate and resolve discrepancies or disputes in client information.
- Ensure client documentation and KYC information is acquired in accordance with the company data privacy policy and regulatory standards.
- Response to client or internal stakeholder requests or queries for documentation or KYC information.
- Validate the accuracy of client information and pre-populate required documentation prior to submission. This includes applying quality assurance measures to confirm data completeness and securing all necessary approvals.
- Identify opportunities to enhance team processes and optimise workflows, including the resolution of discrepancies and disputes.
Requirements
- A bachelor’s degree
- Minimum 3 years of experience in related role, client onboarding, risk compliance or AML/KYC roles.
- Banking, financial services, or regulated industry experience will be beneficial.
- Understanding of Botswana’s financial regulations and the financial Intelligence act.
- Proficiency in Microsoft Excel, Word, and Outlook.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R53884
About the Company
FNB Botswana is a licensed commercial bank operating in Botswana under the supervision of the Bank of Botswana. It provides retail, business, and corporate banking services across major urban centres including Gaborone, Francistown, and Maun. The bank launched operations in Botswana in 2011 after acquiring the former Botswana National Bank. FNB Botswana is a wholly owned subsidiary of FirstRand Limited, but it holds its own banking licence and operates independently within Botswana’s regulatory framework.
Banking and financial services in Botswana
Frequently Asked Questions
What qualifications or certifications do I need to become a KYC Consultant at a bank like FNB Botswana?
Most employers require a degree in Finance, Law, Risk Management, or a related field. Professional certifications like CAMS (Certified Anti-Money Laundering Specialist) or ICA qualifications are highly valued and can strengthen your application.
What are the typical day-to-day responsibilities of a KYC Consultant?
You will review and verify customer identification documents, assess money laundering risks, maintain accurate records in compliance systems, and prepare reports for regulators. The role involves close collaboration with relationship managers and compliance teams to ensure adherence to Bank of Botswana regulations.
How does the 4-month fixed-term contract work, and is there potential for extension?
Fixed-term contracts in Botswana are commonly used for project-based work or to cover peak compliance demands. Extensions depend on business needs and your performance, though you should clarify this possibility during the interview process.
What benefits can I expect as a contract employee at a major bank in Botswana?
Contract roles typically include pro-rated leave days as per Botswana labour law, though medical aid and pension contributions vary by employer and contract terms. Always confirm specific benefits in your offer letter, as permanent staff often receive more comprehensive packages.
What is the work culture like in Botswana's banking sector, particularly in compliance roles?
The culture is professional and hierarchical, with strong emphasis on accuracy, confidentiality, and meeting regulatory deadlines. Punctuality and formal communication are expected, and compliance teams operate under high scrutiny from both internal auditors and the Bank of Botswana.
How should I apply, and what do Botswana employers look for in KYC candidates?
Apply through the bank's official careers portal or reputable local job boards like CareerPool Botswana. Employers prioritise attention to detail, integrity, knowledge of Botswana's Financial Intelligence Act, and prior experience in banking or regulatory environments.
