LODGE RESIDENT MANAGER – The Chobe Safari Lodge 1899 views

Key Responsibilities

• Uphold 5-star food and beverage service standards, ensure quality and consistency, and manage cost-effective procurement.
• Oversee budgets across all departments, implement cost-saving initiatives, and conduct guest cost analysis to maximize profitability.
• Deliver personalized, world-class guest journeys, resolve issues promptly, and elevate the lodge’s reputation through unique experiences.
• Lead continuous training programs, mentor staff to international service standards, and foster career growth.
• Act as a brand ambassador, drive innovation in guest offerings, and integrate sustainability practices into lodge operations.

Requirements

• experienced Resident Manager
• dynamic hospitality professional
• proven track record in guest experience management, food and beverage service and cost controls, strong financial oversight, and proactive staff development