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MANAGER – INFORMATION TECHNOLOGY SERVICE – Botswana Bureau of Standards 942 views

Job Expired
Organization Name: BOTSWANA BUREAU OF STANDARDS

Job Title: Manager – Information Technology Service: Vacancy No. 1/2026/2027

Job Summary:
The successful applicant will be expected to execute the corporate ICT strategy and policies, liaise with appropriate strategic partner organisations, both in the public and private sector. Should be capable of participating and providing IT services to meet service level demands of the Bureau.

Job Summary

  • Type: contract
  • Location: Gaborone
  • Category: Information Technology
  • Closing Date: 2026-04-30

Key Responsibilities

  • Development and implementation of a corporate IT strategy.
  • Development and implementation of corporate IT policies and procedures to ensure cost effective and efficient IT service delivery.
  • Identify and manage IT risks of BOBS
  • Actively participate in the implementation of Quality Management Systems

Requirements

  • Bachelor’s degree in Computer Science or equivalent.
  • Five (5) years post qualification experience in the field of information technology, at least three years of which should have been at a supervisory level and a valid driving licence.
  • Analytical thinking and diagnostic skills
  • Corporate management skills
  • Strong communications and interpersonal skills
  • Initiative, Pro-active, decisive and assertive
  • Computer literacy is essential
  • Analytical thinking

How to Apply

Email: recruitment@bobstandards.bw
Deadline: 30th April 2026
Requirements: A detailed CV, names of three referees and certified copies of certificates should accompany applications.
Enquiries: Contact Human Resources at Telephone Number: 3903200/3645564/3645561.

Vacancy Circular No: 1/2026/2027

About the Company

The Botswana Bureau of Standards (BOBS) operates as Botswana's national body responsible for standardization and quality assurance. Established with a clear mandate, its core objective is to formulate and implement national standards across diverse industries. These standards are crucial for ensuring the quality and reliability of products and services available within the country. Furthermore, BOBS actively promotes comprehensive quality assurance activities throughout Botswana's economy. Through these vital functions, BOBS significantly contributes to fostering consumer confidence, supporting industrial growth, and enhancing overall market integrity across the nation.

Ensuring Quality, Setting Standards for a Better Botswana

Website: https://bobstandards.bw/

View all jobs at this company →

Frequently Asked Questions

What qualifications and certifications are typically required for an IT Service Manager role in a parastatal organization in Botswana?

A Bachelor's degree in IT, Computer Science, or a related field is usually a minimum requirement for this position. Relevant professional certifications like ITIL, PMP, or specific technical vendor certifications are highly valued and often expected for management roles in Botswana's public sector. Practical experience demonstrating leadership and IT service management capabilities is also crucial.

What are the common day-to-day responsibilities of an IT Service Manager at a standards organization in Botswana?

You would typically oversee the delivery and support of IT services, ensuring operational efficiency and compliance with service level agreements. This involves managing a team, handling incident resolution, fulfilling service requests, and contributing to IT strategy. Your role would also ensure that IT infrastructure supports the organization's regulatory and standardization mandates effectively.

What is the typical work culture and what are the expectations for an IT Manager within a public sector organization like the Botswana Bureau of Standards?

The work culture often emphasizes professionalism, adherence to established procedures, and collaborative teamwork across departments. Punctuality, respect for hierarchy, and a strong commitment to public service are highly valued attributes in such organizations in Botswana. You would be expected to demonstrate accountability and contribute to the national mandate.

What are the realistic career progression opportunities for an IT Service Manager in Botswana?

Successful IT Service Managers can realistically progress to roles such as Head of IT, Chief Information Officer (CIO), or specialized IT consulting positions within the broader public or private sector. Continuous professional development, including further certifications and strategic project involvement, is key to advancing your career within Botswana's IT landscape.

What kind of benefits package can an IT Service Manager typically expect from a parastatal organization in Botswana?

Such organizations commonly offer a comprehensive benefits package including medical aid, pension fund contributions, and generous annual leave allowances. Other benefits might include housing or transport subsidies, though these vary by specific employer and position grade. These are generally competitive within the Botswanan market for similar roles.

When applying for an IT Manager role in Botswana, what do employers typically look for in terms of application and interview?

Employers seek a well-structured CV highlighting relevant experience in IT service management and technical skills, along with a tailored cover letter explaining your suitability for the specific role. During interviews, demonstrate strong leadership, problem-solving abilities, and an understanding of IT governance frameworks, showcasing your commitment to the organization's mission within a Botswanan context.

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