Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Marketing
- Closing Date: 2026-08-31
Key Responsibilities
- Provide leadership and guidance to optimise the Marketing Operations Function to enable the Brand and Marketing Function to realise its strategic objectives through operational improvement, marketing optimisation, stakeholder engagement, project governance and change management.
Requirements
- Integrated Marketing
- Brand & Marketing
- 8-10 years
- Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Checking Things
- Convincing People
- Documenting Facts
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Interpreting Data
- Managing Tasks
- Producing Output
- Technical Competencies:
- Emerging Technology Monitoring
- IT Knowledge
- IT Systems
- Operational Planning
- Quality Control
- Stakeholder Management
How to Apply
To apply, please visit: jobs.smartrecruiters.com
Frequently Asked Questions
What qualifications or certifications are typically required for a Marketing Operations Manager role in Botswana?
A bachelor’s degree in Marketing, Business Administration, Communications, or a related field is generally required; many employers in Botswana also value professional certifications such as the CIM Diploma or HubSpot Marketing Software Certification. Relevant experience in marketing technology (e.g., CRM platforms like Salesforce or marketing automation tools) and local market exposure—especially in financial services—are highly regarded.
What does a typical day look like for a Marketing Operations Manager at a bank like Standard Bank in Botswana?
Day-to-day responsibilities include managing marketing campaign analytics, coordinating cross-functional workflows between marketing, IT, and sales teams, and ensuring compliance with Botswana’s Data Protection Act when handling customer data. You’ll also support budget tracking, vendor management for local agencies, and reporting on KPIs aligned with regional (SADC) and national marketing objectives.
How does the work culture and expectations for this role differ in Botswana compared to other countries?
In Botswana, relationship-building, respect for hierarchy, and clear communication across diverse language groups (e.g., Setswana and English) are essential; punctuality and formal engagement with senior stakeholders are strongly valued. Team collaboration often extends beyond task execution to include community-oriented initiatives, reflecting broader corporate social responsibility expectations common among major employers like banks.
What career progression opportunities exist for a Marketing Operations Manager in Botswana’s financial sector?
With strong performance and local regulatory knowledge (e.g., understanding of Bank of Botswana guidelines), professionals often progress to Senior Marketing Operations Manager, Head of Marketing Technology, or integrated roles like Marketing Strategy Lead. Some transition into broader commercial leadership positions—such as Head of Digital Marketing or Customer Experience—particularly after gaining experience across multiple SADC markets.
What benefits can I realistically expect in this role at a major bank in Botswana?
Standard benefits include 25–30 days of annual leave, comprehensive medical aid through providers like Medshield or BONF, pension contributions under the Botswana National Pension Scheme (BNPS), and access to staff banking facilities. Many banks also offer study support for further qualifications accredited by the Botswana Qualifications Authority (BQA) and occasional wellness or relocation allowances for internal transfers.