NEW BUSINESS ADMINISTRATOR (X1) – Afritec Life Insurance

Key Responsibilities

• Capture and process new business applications accurately and efficiently.
• Validate completeness of application data and supporting documentation.
• Perform Customer Due Diligence (CDD) and KYC verification in line with AML/CFT requirements.
• Conduct sanctions screening and PEP checks using approved tools.
• Identify and escalate high-risk or suspicious applications to Compliance/AML.
• Maintain complete and audit-ready KYC records.
• Issue policies and ensure timely activation within SLA timelines.
• Set up premium payment mechanisms (e.g., payroll deductions, debit orders).
• Ensure alignment between customer identity and payment source.
• Liaise with Sales, brokers, and clients to resolve onboarding queries.
• Provide feedback on incomplete or non-compliant applications.
• Track onboarding metrics including turnaround times and KYC completion rates.
• Support process improvements and digital onboarding initiatives.

Requirements

• Diploma in Business Administration, Insurance, Risk, or related field.
• COP Long Term Insurance will be an added advantage.
• AML/KYC exposure or certification will be advantageous.
• 1-2 years’ experience in insurance operations, onboarding, or compliance-related roles.
• Strong understanding of KYC/CDD and regulatory requirements.
• High attention to detail and data accuracy.
• Strong organizational and communication skills.
• Ability to apply judgement within defined rules and escalate appropriately.
• Ability to work under pressure and meet deadlines.

How to Apply