Seeking an experienced O&M Manager – Passive Infrastructure O&M to lead the delivery of Operations & Maintenance services across passive telecom infrastructure. The successful candidate will be responsible for overall service delivery, operational governance, client satisfaction, SLA compliance, budget management, and the leadership of Regional O&M Managers to ensure safe, efficient, and high-quality network operations.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Operations & Maintenance
- Closing Date: 2026-08-08
Key Responsibilities
- Lead end-to-end delivery of Passive Infrastructure O&M services in line with contractual obligations.
- Ensure compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards.
- Develop and manage departmental budgets while driving cost optimization initiatives.
- Oversee operational governance, resource allocation, and regional performance.
- Review operational reports and implement continuous improvement initiatives.
- Serve as the primary client contact for service delivery and contractual matters.
- Prepare client proposals, quotations, and extra works as required.
- Lead, mentor, and develop Regional O&M Managers.
- Ensure compliance with Health, Safety & Environment (HSE) standards, company policies, and regulatory requirements.
- Oversee operational risks, audits, and business continuity.
- Authorize major operational decisions and escalations within delegated authority.
- Travel across regions and provide leadership during critical service delivery escalations.
Requirements
- Bachelor’s Degree in Engineering or an equivalent technical discipline.
- Minimum of 4-5 years’ experience in Telecom Infrastructure Operations & Maintenance or Managed Services.
- Proven experience in a senior Service Delivery or Operations Management role.
- Strong understanding of passive telecom infrastructure, power systems, and O&M contracts.
- Demonstrated leadership experience managing multi-region operations.
- Excellent commercial, financial, and client relationship management skills.
- Valid Botswana Driver’s Licence.
How to Apply
Applications must be emailed to:
*recruitmentbotswana@camusat.com
Applicants must submit one (1) merged PDF document containing:
* Updated Curriculum Vitae (CV)
* Certified copies of qualifications
* Certified copy of a valid Driver’s Licence
* Two (2) contactable references
Applicants must use the position they are applying for as the subject line of the email.
Example Subject:
Application – Field Maintenance Engineer
Frequently Asked Questions
What qualifications and certifications are typically required for an Operations and Maintenance Manager focused on passive infrastructure in Botswana?
A Bachelor's degree in Engineering (Electrical, Civil, or Telecommunications) or a related technical field is usually essential for this role. Relevant professional certifications in project management or infrastructure maintenance, along with demonstrable experience in managing passive infrastructure assets, are highly valued.
What are the common day-to-day responsibilities for an Operations and Maintenance Manager for passive infrastructure in Botswana?
Daily tasks involve overseeing the operational efficiency and maintenance schedules of passive infrastructure sites, including power systems, towers, and civil works across various locations in Botswana. This includes managing field teams, ensuring compliance with safety standards, monitoring performance metrics, and coordinating repairs or upgrades.
What can a job seeker expect regarding the local work culture and professional expectations for a management role in Botswana's O&M sector?
The work culture in Botswana often emphasizes respect, collaboration, and a strong commitment to quality and safety standards, especially in critical infrastructure roles. Managers are expected to demonstrate strong leadership, effective communication, and a proactive approach to problem-solving, often adapting to diverse geographical and operational challenges.
What are the realistic career progression opportunities for an Operations and Maintenance Manager in passive infrastructure within Botswana?
Successful managers in this role can typically advance to senior management positions such as Head of Operations, Regional O&M Director, or even Country Manager, especially within larger telecommunications or infrastructure companies. Developing expertise in new technologies and strategic planning skills will significantly aid in career growth within the sector.
What are the typical benefits offered for a management position like an Operations and Maintenance Manager in Botswana?
Beyond a competitive salary, common benefits usually include comprehensive medical aid coverage, a pension fund contribution, and a generous annual leave allowance. Other perks might include a company vehicle or fuel allowance, given the nature of managing widespread infrastructure.
What is the most effective way to apply for an Operations and Maintenance Manager role in Botswana, and what do employers typically look for?
Employers typically look for candidates with a proven track record in managing passive infrastructure, strong leadership skills, and an understanding of local regulations and operational challenges. Emphasize relevant experience, technical expertise, and problem-solving abilities in your application, often submitted through online portals or professional networking.