OPERATIONS MANAGER – Copiers Botswana 436 views

VACANCY

Copiers Botswana / ITEC

COPIERS BOTSWANA (Pty) Ltd; T/A ITEC

Tel: 3708000

VACANCY ANNOUNCEMENT – OPERATIONS MANAGER

Botswana’s leading company in Printing, Telecom, Networking, Security, and other ICT infrastructure solutions is urgently seeking a suitably qualified and experienced candidate for the position of Operations Manager.

We are a well-trained, highly motivated, hands-on, dynamic and competitive team with a high level of integrity and a strong commitment to service excellence. We invite applications from suitably qualified individuals to join our team. This position is based in Gaborone.

Only Botswana citizens may apply.

MAIN PURPOSE OF THE JOB

The Operations Manager will be responsible for overseeing the general operations of Copiers Botswana (Pty) Ltd T/A ITEC Botswana, across five key areas: People Management, Core Operations, Budgets, Sales & Service Delivery, and Strategy.

KEY PERFORMANCE AREAS

• Managing teams of engineers, technicians, sales staff, and warehouse personnel.

• Supporting MPS implementation and ensuring strategies enhance deliverables.

• Managing stock levels and ensuring accurate dispatch.

• Providing leadership, motivation, and support to operational teams.

• Ensuring all branches and remote subsystems operate in line with company standards.

• Ensuring compliance with all operational policies.

• Implementing efficient processes and workflow improvements.

• Managing nationwide operations.

• Conducting regular customer visits.

• Ensuring stock availability across all remote areas.

• Ensuring staff are motivated and operating efficiently.

• Facilitating collaboration across all business functions.

• Managing export operations for ICT print and telecommunications solutions within the SADC region.

COMPETENCIES & SOFT SKILLS

• Strong negotiation skills

• Data processing proficiency

• Critical management and decision-making ability

• Conflict resolution and people management skills

• Knowledge of stock management systems

• Strong understanding of operations processes

• Project management skills

• Excellent communication skills

• High attention to detail

QUALIFICATIONS & EXPERIENCE

• Master’s degree in business administration. (Preference will be given to candidates with an undergraduate engineering specialization.)

• Minimum of 15 years’ experience in a digital press service division.

• Associate certification in any copier brand will be an added advantage.

• Valid driver’s license with at least 2 years driving experience.

APPLICATION PROCEDURE

Interested candidates should submit the following documents:

• Cover letter

• Curriculum Vitae

• Certified copies of academic qualifications