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OPERATIONS MANAGER – Warehousing Company

We are recruiting for 11 roles in a warehousing company that stores and distributes health products, including medicines and medical and laboratory supplies. All posts are full-time. We need suitable candidates who meet the minimum requirements below.

Run day-to-day warehouse and distribution operations, from receipt through storage to dispatch, safely, accurately and on time.

Job Summary

  • Employer: Warehousing Company
  • Job Type: Full-time
  • Location: Gaborone, Botswana
  • Category: Management
  • Closing Date: 2026-10-28

Key Responsibilities

  • Plan and direct daily receiving, put-away, storage, picking, packing and dispatch.
  • Manage the operational workforce (clerks, assistants, equipment operators, coordinators, control room): rosters, productivity, training and discipline.
  • Set and monitor operational KPIs such as order fill rate, order turnaround, on-time dispatch and stock accuracy.
  • Ensure all transactions are captured correctly and in real time in the WMS.
  • Oversee materials handling equipment (forklifts, cranes, shuttle cars): safe use, operator licensing and maintenance.
  • Work with Quality Assurance to maintain cold chain integrity and secure handling of high-value and programme items such as ARVs.
  • Drive continuous improvement in layout, workflow, productivity and cost.
  • Deputise for the General Manager.

Requirements

  • Bachelor’s degree.
  • 8 years’ experience in management, supply chain, logistics management or a related field.
  • Health products logistics experience preferred.

How to Apply

Detailed CV in the format we will supply.
Qualification certificates, certified by a competent authority.
Experience certificates or testimonials from employers confirming the years of experience claimed.
Current Botswana Health Professions Council (BHPC) registration and licence (Pharmacists, Medical Laboratory Scientist, Pharmacy and Medical Laboratory Technicians).
Signed confirmation of availability and notice period.

Apply to info@jobsbotswana.info

Frequently Asked Questions

What qualifications or education do I need to become an Operations Manager at a warehousing company in Botswana?

Most employers require a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. Professional certifications such as CILT (Chartered Institute of Logistics and Transport) or APICS supply chain credentials are highly valued. Practical experience in warehouse supervision or logistics coordination is often essential, with many companies preferring candidates with 5+ years of progressive responsibility.

What are the typical day-to-day responsibilities of an Operations Manager in a Botswana warehousing company?

You will oversee inventory management, coordinate receiving and dispatch operations, and ensure compliance with health and safety regulations. Daily tasks include supervising warehouse staff, managing relationships with transport providers and clients, and optimizing storage layouts to improve efficiency. You will also prepare operational reports, manage budgets, and troubleshoot supply chain disruptions common in cross-border logistics through Botswana.

How does local work culture in Botswana affect the Operations Manager role?

Botswana's workplace culture emphasizes respect for hierarchy and collaborative decision-making, so building strong relationships with your team and senior leadership is crucial. Punctuality and professionalism are expected, though flexibility is needed given occasional infrastructure challenges like power fluctuations or road conditions. Understanding Setswana communication styles and local labor laws, including those governing the 48-hour standard work week, will help you succeed.

What career progression opportunities exist for Operations Managers in Botswana's warehousing sector?

With strong performance, you can advance to Regional Operations Director, General Manager, or Supply Chain Director roles across Southern Africa. Many professionals transition into consulting or establish their own logistics firms given Botswana's strategic position as a SADC transport hub. Continuous professional development through BIDPA, BIUST, or international logistics institutes significantly accelerates promotion prospects.

What employee benefits are typically offered to Operations Managers in Botswana warehousing companies?

Standard benefits usually include paid annual leave of 15-25 days, medical aid contributions, and pension scheme participation through the Botswana Public Officers Pension Fund or private alternatives. Some employers provide housing allowances, transport subsidies, or performance bonuses. Benefits vary considerably by company size and whether the employer is local, multinational, or parastatal.

How should I apply for an Operations Manager position, and what do Botswana employers prioritize in candidates?

Submit a detailed CV highlighting measurable achievements in cost reduction, team leadership, and process improvement, accompanied by certified copies of qualifications and references. Employers prioritize candidates with proven experience in inventory systems like SAP or Oracle, knowledge of Botswana Customs and Excise regulations, and demonstrated ability to manage diverse workforces. Networking through Botswana Chamber of Commerce events and logistics industry associations often reveals unadvertised opportunities.

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