Job Summary
- Type: full-time
- Location: Serowe
- Category: Hospitality
- Closing Date: 2026-08-25
Key Responsibilities
- keep the pool and surrounding area clean
- monitor pool users
- collect swimming fees
- enforce pool rules
Requirements
- Applicants must be confident swimmers, friendly, and responsible.
How to Apply
About the Company
Serowe Hotel is an accommodation provider located in Serowe, a town in Botswana's Central District. The hotel offers 18 ensuite rooms, all equipped with air conditioning and free WiFi for guests. Its facilities include a beautiful garden and a swimming pool, providing a relaxing environment for both leisure and business travellers. The hotel is situated in close proximity to the Khama Rhino Sanctuary, making it a convenient base for visitors exploring the area. Guests can book their stays online through the hotel's website.
Comfortable ensuite accommodation in the heart of Serowe, Botswana
Website: https://www.serowehotel.com/
Frequently Asked Questions
What qualifications do I need to become a Pool Attendant at a hotel in Serowe?
Most employers in Botswana require a BGCSE or Junior Certificate, though formal education requirements are often flexible for this role. A valid First Aid and CPR certificate is highly valued, and some hotels provide basic pool maintenance training on the job. Prior experience in hospitality, cleaning, or maintenance strengthens your application.
What are the typical day-to-day responsibilities of a Pool Attendant?
Duties usually include cleaning the pool and surrounding deck area, testing and balancing water chemicals, monitoring pool safety, and assisting guests with towels and seating. You may also report maintenance issues, enforce pool rules, and keep accurate records of water quality checks. Guest interaction and maintaining a tidy, welcoming environment are central to the role.
What work culture and expectations should I be aware of in Botswana's hospitality industry?
Botswana's hospitality sector places strong emphasis on politeness, punctuality, and respect for guests and colleagues, reflecting the country's cultural values of botho (respect and dignity). Neat grooming and wearing the provided uniform are standard expectations. Reliability matters greatly, as hotels often operate shifts including weekends and public holidays.
What career growth can I expect as a Pool Attendant?
With experience, you can progress to roles such as Senior Pool Attendant, Facilities or Maintenance Assistant, or Housekeeping Supervisor within the same hotel. Some attendants move into broader hospitality roles like guest services or recreation coordination. Obtaining certifications in pool operations or first aid training can accelerate advancement.
What benefits are typically offered to Pool Attendants in Botswana?
Benefits vary by employer but commonly include paid annual leave, sick leave, and contributions to a pension fund as required under Botswana's Employment Act. Some hotels also provide meals during shifts, uniforms, and access to medical aid schemes. Always confirm the specific benefits package during the interview.
How do I apply for a Pool Attendant position at a hotel in Serowe, and what do employers look for?
Prepare a simple CV highlighting any hospitality, cleaning, or safety experience, and submit it directly to the hotel's HR office or through local job boards and Facebook job groups popular in Botswana. Employers look for reliability, a friendly attitude, willingness to work flexible shifts, and basic knowledge of pool safety. Following up politely after applying can help you stand out.