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Reception & Reservation Officers – Botswana Tourism Organisation (BTO)




Botswana Tourism Organisation (BTO) is a parastatal body set up through an Act of Parliament with the mandate to market and promote Botswana as a tourist destination of choice; promote investment in the tourism sector, as well as to grade and classify touiism facilities. BIO on behalf of its Community Joint Venture Agreement partners is looking for career motivated individuals for the following positions:

Reception and Reservation Officer;

Based at the different project locations

• Goo Moremi Gorge Resort – Reception &
Reservation Officers

• Lepokole Nature Reserve – Reception & Reservation

• Gchwihaba Campsite – Reception & Reservation

The Reception and Reservation officers will be responsible for ensuring the smooth and efficient operations of the facility through prompt, effective and proper reservations service to achieve maximum revenue in order to meet or exceed the revenue target and performing any other dudes that might be requested by the Manager The individual will also be responsible for managing all reception duties.

Skills and Qualifications

People with excellent customer service skills, a warm disposition, with interpersonal and organizational skills, good memorization, patience and technologically proficient will be preferred Previous experience with reputable establishments would be an added advantage.

Qualifications and Requirements:

  • Diploma in Travel and Tourism Management or equivalent
  • Previous Reservation and Reception experience of at least two (2) years in a Mid-scale or Luxury property;
  • Experience in using a Computerised Reservation system;

Only candidates who meet the above requirements need to apply enclosing a current curriculum vitae and certified copies of certificates to:

Botswana Tourism Organisation

Private Bag 275


Attention: Business Operations Manager OR Hand Deliver to:

Botswana Tourism Organisation Fairscape Precinct Plot 70667.

Fairgrounds Office Park Building IA & IB. 2nd Floor (East Wing)

Closing Date: Monday. 4th March 2019

Correspondence will be limited to shortlisted applicants only

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