We are looking for an experienced, results-driven and commercially focused Regional Manager – Retail to lead and oversee the performance of multiple retail stores in the healthcare industry. The successful candidate will be responsible for driving sales growth, profitability, operational excellence, customer service, and compliance.
Job Summary
- Employer: health alternatives
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Retail
- Closing Date: 2026-10-12
Key Responsibilities
- Lead and manage the performance of multiple retail stores.
- Drive achievement of sales, profitability and operational targets.
- Develop and implement business and sales strategies.
- Monitor store performance and implement action plans for underperforming stores.
- Coach, mentor and develop Store Managers and management teams.
- Ensure excellent customer service and consistent brand standards.
- Monitor stock levels, stock accuracy, shrinkage and inventory performance.
- Manage company budgets, operating costs and financial performance.
- Conduct regular store visits, operational reviews and performance assessments.
- Ensure compliance with company policies and procedures.
- Drive employee engagement and performance management.
- Analyse retail KPIs and provide regular performance reports to senior management.
- Identify opportunities and strategies for business growth and operational improvements.
Requirements
- Bachelor’s degree or equivalent qualification in Business Administration/Management or related business qualifications.
- At least 5-8 years’ experience in retail, with 3 years’ experience in a managerial role.
- Strong sales, marketing and business development skills.
- Proven experience managing multiple stores or business units.
- Demonstrated track record of achieving sales and profitability targets.
- Strong experience in people management, coaching and performance management.
- Experience with budgets, financial reporting, stock management and loss prevention.
- Strong analytical and problem-solving abilities.
- Valid driver’s licence and willingness to travel across the country.
How to Apply
Apply by email: warehouse@healthalternatives.co.bw
Frequently Asked Questions
What qualifications or education do I need to become a Regional Manager in retail for health alternatives in Botswana?
Most employers require a bachelor's degree in Business Administration, Marketing, or a health-related field. A minimum of 5-7 years retail management experience, with at least 3 years in a senior leadership role, is typically expected. Additional certifications in retail management or health products are advantageous.
What are the typical day-to-day responsibilities of a Regional Manager in this sector?
You will oversee multiple store locations across your assigned region, ensuring sales targets are met and operational standards are maintained. Daily tasks include visiting stores, coaching branch managers, managing inventory distribution, and liaising with suppliers of health alternative products. You will also analyze regional performance data and report to senior leadership.
How does workplace culture and employer expectations differ in Botswana's retail sector?
Botswana employers value punctuality, respect for hierarchy, and strong relationship-building with both staff and customers. Expect regular face-to-face engagement with your teams rather than purely remote management. Building trust through personal presence and understanding local customer preferences is essential for success.
What career progression opportunities exist after Regional Manager in Botswana's health retail sector?
Progression typically leads to National Operations Manager, Country Manager, or Director of Retail positions. Some professionals transition into supply chain management or franchise development roles. International expansion within Southern African markets is also a viable path with larger retail groups.
What benefits are commonly offered for Regional Manager positions in Botswana?
Standard benefits usually include medical aid contributions, pension schemes through BPOPF or private providers, and annual leave of 20-25 days. Company vehicles or transport allowances are common given regional travel requirements. Performance bonuses and staff discounts on health products are frequently offered.
How should I apply for Regional Manager roles, and what do Botswana employers prioritize in candidates?
Apply through company career portals, recruitment agencies like HRMC or Kgalagadi Resources, and professional networks such as Botswana Chamber of Commerce events. Employers prioritize proven track records in multi-site management, financial acumen, and understanding of Botswana's health and wellness market. Strong references from previous retail employers significantly strengthen your application.
