Job Summary
- Type: full-time
- Location: Gaborone
- Category: Banking & Finance
- Closing Date: 2026-09-07
Key Responsibilities
- Develop and execute the Financial Institutions sector strategy in alignment with Corporate & Investment Banking objectives and overall bank priorities.
- Drive portfolio growth through client acquisition, wallet share expansion, and disciplined portfolio management.
- Provide thought leadership and market intelligence on developments across banking, insurance, asset management, pension funds, development finance institutions, and the broader financial services sector.
- Identify emerging opportunities, industry trends, regulatory developments, and competitive dynamics that impact clients and portfolio performance.
- Represent the bank at industry forums, conferences, and strategic stakeholder engagements, positioning the bank as a trusted sector partner.
- Lead and grow a portfolio of Financial Institution clients through strategic relationship management and proactive client coverage.
- Develop and maintain trusted advisor relationships with senior client decision-makers and key stakeholders.
- Originate, structure, and execute business opportunities across the full suite of Corporate and Investment Banking products, including lending, transactional banking, treasury, capital markets, advisory, and investment banking solutions.
- Drive cross-sell and wallet share expansion by coordinating product specialists and internal stakeholders to deliver integrated client solutions.
- Ensure client strategies and account plans are developed, regularly reviewed, and aligned to revenue and sector growth objectives.
- Build and maintain strong networks across industry, regulatory, and market participants to generate business opportunities and enhance the bank’s market presence.
- Act as the senior escalation point for significant client matters, ensuring exceptional client experience and sustainable long-term relationships.
- Monitor portfolio performance against agreed financial, business development, and strategic targets.
- Lead, coach, and develop a high-performing team comprising Lead Banker and Relationship Analyst.
- Set clear performance objectives, provide ongoing coaching, and support career development and succession planning.
- Foster a culture of collaboration, accountability, client centricity, and execution excellence.
- Build sector expertise across the team through mentoring, knowledge sharing, and capability development initiatives.
- Ensure adherence to all regulatory requirements, risk frameworks, and internal governance standards.
- Oversee credit, market, operational, and reputational risks within the portfolio, ensuring timely identification and escalation of emerging concerns.
- Maintain high standards of documentation, reporting, and portfolio governance.
- Promote a strong risk and compliance culture across the team and client portfolio.
Requirements
- Bachelor’s degree in business, Finance, Economics, Accounting, or a related field.
- Postgraduate qualification (MBA, Master’s Degree, CFA, or equivalent) will be advantageous.
- Minimum 10 years’ experience in Corporate Banking, Investment Banking, Financial Institutions Coverage, or Relationship Management.
- Minimum 5 years’ leadership experience managing teams and senior client relationships.
- Proven track record in sector leadership, revenue generation, portfolio management, deal origination, and client acquisition.
- Demonstrated experience managing relationships within the Financial Institutions sector, including:- Commercial Banks
- Development Finance Institutions (DFIs)
- Asset Managers
How to Apply
About the Company
FNB Botswana stands as a prominent financial services provider dedicated to serving individuals, businesses, and corporate entities across Botswana. Embracing its identity as 'one digital bank, one unified look,' the institution prioritizes delivering a superior online banking experience. It leverages cutting-edge technology to ensure secure, user-friendly, and high-quality financial solutions for its clientele in Botswana. The bank offers a comprehensive suite of products, ranging from personal accounts and loans to business financing and investment services. Committed to fostering economic development, FNB Botswana continuously enhances its offerings to meet the evolving needs of the Motswana populace.
FNB Botswana: One digital bank, one unified look.
Website: https://www.fnbbotswana.co.bw/
Frequently Asked Questions
What qualifications do I need to become a Relationship Manager at FNB in Botswana?
Most banks in Botswana require a degree or diploma in Banking, Finance, Business Administration, Accounting, or a related field. Professional certifications such as those from the Botswana Institute of Bankers (IOBZ) or CIB can strengthen your application. Prior experience in banking, sales, or client service is usually expected for relationship management roles.
What are the typical day-to-day responsibilities of a Relationship Manager?
You will manage a portfolio of clients, understand their financial needs, and recommend suitable banking products such as accounts, loans, and investment solutions. The role involves meeting sales targets, conducting client reviews, resolving queries, and building long-term relationships. You will also work closely with credit, risk, and product teams to serve clients effectively.
What is the work culture like in Botswana's banking sector?
Banking in Botswana is professional and target-driven, with strong emphasis on customer service, integrity, and compliance with Bank of Botswana regulations. Punctuality, formal dress codes, and respect for hierarchy are common expectations. Teamwork is valued, but individual performance against targets is closely monitored.
What career growth can I expect as a Relationship Manager?
Relationship Managers often progress to Senior Relationship Manager, Portfolio Manager, or Branch Manager roles with consistent performance. Some move into specialised areas like corporate banking, private wealth, or credit analysis. Internal mobility is common in large banks if you demonstrate results and complete relevant training.
What benefits are typically offered to Relationship Managers in Botswana?
Common benefits include medical aid contributions, pension or provident fund participation, paid annual leave, and performance bonuses tied to targets. Some employers also offer staff banking discounts, study assistance, and group life insurance. Specific packages vary by employer and level of seniority.
How do I apply for a Relationship Manager role at FNB, and what do employers look for?
Applications are typically submitted through the bank's official careers portal or via advertised vacancies on local job boards and LinkedIn. Employers look for proven sales or portfolio management experience, strong communication skills, a clean credit and background record, and alignment with the bank's values. Tailor your CV to highlight measurable achievements such as client retention or sales performance.