Excella Guesthouse is hiring. Be a part of our team!
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-07-31
Key Responsibilities
Requirements
- 28 years and above.
- Can work flexible hours.
- Hardworking, reliable and ready to join the team.
- Must have a driver’s license when applying for the sales position.
- Must have at least 2 years experience.
How to Apply
Send your CV to guesthouseexcella@gmail.com. Send your application before the end of July 2026.
About the Company
Excella Guesthouse operates as a well-regarded accommodation provider located in the vibrant city of Gaborone, Botswana. This establishment offers a range of comfortable and secure lodging options, catering to the needs of both business travellers and tourists exploring the capital. Guests consistently benefit from essential amenities such as complimentary Wi-Fi, secure parking, and a tranquil atmosphere conducive to relaxation. Excella Guesthouse plays a valuable role within Gaborone's hospitality sector, committed to delivering quality service and a welcoming experience for all its patrons in Botswana.
Comfortable Stays & Genuine Hospitality in Gaborone.
Frequently Asked Questions
What are the typical qualifications or experience required for a combined Sales Agent and Housekeeper role in Botswana's guesthouse sector?
Employers usually look for a minimum of a BGCSE or equivalent, coupled with practical experience in either sales or housekeeping, or both. Strong customer service skills and a pleasant demeanor are highly valued for interacting with guests.
Can you describe the common day-to-day responsibilities for someone in a dual Sales Agent and Housekeeper position at a guesthouse?
Daily tasks would involve maintaining guest rooms to high standards, including cleaning, tidying, and restocking amenities. Additionally, you would handle guest inquiries, assist with bookings, promote guesthouse services, and ensure overall guest satisfaction.
What are some key aspects of the local work culture and expectations for hospitality staff in Botswana, particularly in a guesthouse setting?
Punctuality, respect for colleagues and guests, and a strong work ethic are highly regarded in Botswana's hospitality sector. Service staff are often expected to be adaptable, friendly, and go the extra mile to ensure a positive guest experience.
What are the realistic career progression or growth paths for a Sales Agent and Housekeeper within the hospitality industry in Botswana?
With experience and further training, one can advance to roles like Senior Housekeeper, Front Office Assistant, or even Guesthouse Supervisor. Developing both sales and operational skills opens doors to a broader range of opportunities within the sector.
What typical benefits, such as leave, medical aid, or pension, can a job seeker expect for a role like this in Botswana?
Standard benefits generally include annual leave, sick leave, and public holidays as per Botswana labor laws. Some employers might offer basic medical aid contributions or contribute to a pension fund, though this can vary depending on the guesthouse size and policy.
What do employers in Botswana typically look for in applicants for a combined Sales Agent and Housekeeper role, and what's the best way to apply?
Employers seek candidates who are reliable, possess good communication skills, and demonstrate a proactive attitude towards both guest service and property maintenance. The best way to apply is usually by submitting a well-structured CV and cover letter, highlighting relevant experience and enthusiasm for the dual role.