Job Summary
- Type: full-time
- Location: Mahalapye
- Category: Retail
- Closing Date: 2026-09-06
Key Responsibilities
- Drive sales and achieve targets
- Provide excellent customer service
- Promote and demonstrate products
- Build strong customer relationships
- Maintain professional store standards
Requirements
- BGCSE Certificate or equivalent
- Minimum 1 year consumer goods sales experience
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Mobile phone knowledge is an added advantage
- Must be willing and able to undergo 2 weeks of training in Gaborone
How to Apply
Phone: 777 97 222 / 777 05 555
About the Company
Cell Phone Warehouse is a mobile device retailer operating in Botswana, serving customers through its online platform and physical presence in the country. The company specialises in the sale of cellphones and related accessories, catering to consumers looking for handsets across a range of brands. Based in Botswana, Cell Phone Warehouse positions itself as a convenient destination for mobile technology purchases. Its website provides product information and contact channels for customers within the country. The business forms part of Botswana's growing consumer electronics retail sector.
Botswana's trusted retailer of cellphones, accessories and mobile services.
Website: https://cellphonewarehousebw.com/
Frequently Asked Questions
What qualifications do I need to become a Sales Representative at a cell phone warehouse in Botswana?
Most employers require a BGCSE certificate or equivalent, though a diploma in sales, marketing, or business studies is an advantage. Strong communication skills in English and Setswana are usually essential. Prior retail or customer service experience can compensate for lower formal qualifications.
What does a typical day look like for a Sales Representative in a cell phone warehouse?
Daily duties include assisting customers with handset and accessory selection, explaining contracts and network packages, processing sales at the point of sale, and meeting monthly sales targets. You may also handle stock counts, merchandising displays, and after-sales queries. Accuracy with cash handling and customer records is important.
What do employers in Botswana look for when hiring for this role?
Employers typically value a friendly, target-driven attitude, honesty (especially with cash and stock), and the ability to work weekends and public holidays since retail operates extended hours. Neat presentation and basic computer or POS system skills are also commonly expected. Reliability and punctuality carry significant weight in Botswana's retail sector.
What benefits can I expect as a Sales Representative in Botswana?
Common benefits include paid annual leave, sick leave as per the Employment Act, and contributions to a pension fund after a qualifying period. Some employers offer medical aid schemes, staff discounts on products, and commission or performance bonuses tied to sales targets. Benefits vary by employer, so ask during the interview.
How can I grow my career from a Sales Representative position?
Strong performers often progress to Senior Sales Representative, Team Leader, or Shop Supervisor roles within one to three years. With further experience or study, you can move into Store Manager, Area Manager, or corporate sales positions. Taking short courses in retail management or customer relations through BQA-accredited institutions can speed up advancement.
How do I apply for a Sales Representative job in Botswana?
Prepare a concise CV highlighting your education, customer service experience, and any sales achievements, and submit it via the employer's careers portal, email, or in person as advertised. Check local platforms such as local newspapers, Facebook job groups, and recruitment sites regularly. Follow up politely after applying, and be ready for an interview that may include a role-play of a customer interaction.